Department for Work and Pensions (DWP)

DWP’s Mayank Prakash named CIO of the year – as department rumoured to be reviewing projects

18 November 2016

The director general of digital technology at the Department for Work and Pensions has been named CIO of the year in the UK IT Industry Awards, while the department denies project overspend...

Police computer

Police chiefs and crime commissioners pledge digital policing reforms

17 November 2016

Policing Vision 2025 sets out plans to boost staff skills, share digital evidence and improve recording and analysis of online crime.

Andy Williams, NHS Digital CEO

NHS Digital boss Andy Williams resigns

16 November 2016

The chief executive of the body helping drive forward the NHS’s digital transformation is to step down in March 2017, after three years at the helm.

Folders

Watchdog tells Ealing to ‘toughen up’ on data protection

16 November 2016

The London borough of Ealing has signed up to a series of measures to improve its data protection practices after a breach involving the loss of a set of court documents.

Attack, DDOS

GDS adds second DNS service after malicious attack affects GOV.UK

16 November 2016

The government’s flagship GOV.UK site was affected by a global distributed denial of service attack on a third party company that also took out Twitter, Spotify and other sites last month....

Union Jack

Government launches ‘digital trade hub’ in a bid to boost export market

15 November 2016

The Department for International Trade has created a platform to help UK businesses get better export deals in a bid to meet trade targets.

Email, spam

NHS mail system grinds to a halt after email list error

15 November 2016

A bug in the NHS email system meant that 850,000 staff received a flurry of ‘reply all’ emails while others saw delays in their email accounts.

Perfect, hand, OK

Don’t let ‘perfect be the enemy of good’ on digital services, councils told

14 November 2016

Local government risks being left behind on digital services if it focuses all its attention on digital inclusion, an event has heard.

Department of Health at Richmond House

Department of Health offers £100,000 for ‘digital evangelist’

14 November 2016

The Department of Health is seeking a deputy director of digital and technology strategy to help create a digital first healthcare system.

House of Parliament, lights

Future parliament: How a change of scenery could encourage innovation

16 November 2016

Could parliament’s move out of the 19th Century Palace of Westminster be used to embrace 21st Century technology? Rebecca Hill reports.

Hurdles, person, running, long

The long run-in: Changing culture, IT and services in East Sussex and Surrey

7 November 2016

East Sussex and Surrey councils first mooted shared services two years ago. Chief information officer Matthew Scott tells Gill Hitchcock about the hurdles the partnership had to overcome during its development, and where it is now.

Martyn Wallace

'Councils have to change': Scottish local government CDO Martyn Wallace has big plans for his new role

25 October 2016

Just a month into his new job as chief digital officer for the 28 Scottish councils that have pooled their digital resources, Martyn Wallace already has big plans for his team.

Seoul

Lessons from Seoul: How eGovernment can drive citizen engagement

14 October 2016

Scott Moore, business analyst for the Scottish Improvement Service, won a Socitm scholarship to research digital public service trend in Seoul during the summer. Here he looks back on he learnt during his summer investigating the city’s digital transformation.

Chan Cheow Hoe, Singapore GovTech

Cracking the ‘us versus them’ mentality: Singapore’s GovTech CIO on digital services for the masses

7 October 2016

This week saw the official launch of the Singapore’s dedicated government tech agency GovTech. Rebecca Hill spoke to the organisation’s chief information officer Chan Cheow Hoe about the issues facing government digital services and how his team is addressing them.

Men with glasses using phone

‘It’s cheaper, democratic and what users want’: Why councils need to think about accessibility

6 October 2016

RNIB inclusion guru Steve Tyler tells Gill Hitchcock that it makes sense for councils to build accessibility into their digital services. 

Tom Morton, Communicare247

Scottish social care providers must not wait for the limitations of analogue telecare to appear before adopting digital

21 November 2016

With current approaches to Scotland’s social services labelled unsustainable, and health care similarly under pressure, Tom Morton of Communicare247 urges providers to realise the potential for digital technology now.

Donald Trump 3

Trump appears to have no position on digital – but are the tech tides against him?

18 November 2016

The digital revolution in US states and cities is not likely to grind to a halt following Trump’s election, but your take on his win will depend on how you view the sands of time, says David Walker.

Manchester

Why data is key to the success of city devolution

17 November 2016

A lot has been promised to the public on city devolution and the price of failure is high. Eddie Copeland, director of government innovation at Nesta, argues that joining up data across those regions is one basic way to give the plans a fighting chance of success.

AI_Robotics

Changing the culture: What government must do to make the most of AI

11 November 2016

Artificial intelligence could transform the public sector, but adoption has been slow. As the Government Office for Science publishes its report into the subject, Richard Sargent, director of ASI and former performance lead at the Government Digital Service, says leadership and culture will be crucial for success.

A notebook and a laptop

Calling out acts of government IT self-harm: The playbook of anti-patterns

4 November 2016

Reading between the lines of official government digital standards and policies might help you make out the horrors that led to their creation, but it's rare that acts of self-harm are called out, says the Department of Health's Dan Sheldon. Here, he calls on departments to stop doing this to themselves, and argues in favour of the spend controls he spent 18 months helping to enforce.

GOV.UK on a tablet - image by GDS

Theresa May's government must not forget about digital government

31 October 2016

The new government is focused on Brexit, and Theresa May and Philip Hammond have not yet voiced their support for making government digital – but Daniel Thornton, co-author of the Institute for Government's in-depth report on digital transformation, says the potential for savings is huge.