HMRC tax return

HMRC claims digital tax success as personal registration exceeds 7m target

17 February 2017

There were 7.4 million people using a digital personal tax account by the end of 2016 – 400,000 more than its initial target – according to HMRC’s quarterly performance figures.

An NHS lanyard

NHS England to scrutinise suppliers of personalised healthcare IT systems

17 February 2017

Suppliers offering IT systems for personalised healthcare need to gain approval from NHS England, as the body aims to ensure healthcare providers are using high quality solutions that offer good...

DVLA chief technology officer Iain Patterson

CTS director Iain Patterson says service offers ‘one voice’ to help department exit IT contracts

16 February 2017

The government’s Common Technology Services team is pitching itself as a central support and advice service for departments exiting both large and small IT contracts.

Ministry of Defence (MoD) London

MoD admits to unpaid invoices months after launch of new online procurement platform

15 February 2017

The Ministry of Defence has said that “over 90%” of outstanding invoices through its new online procurement platform have been processed, as suppliers complain that they are still waiting to be...

HM Revenue & Customs HMRC sign

HMRC says it is 'committed' to Verify for individuals

15 February 2017

HMRC has said that it is "committed to Verify as the single identification service for individuals" after it emerged that the department is developing a separate...

post it on wall

GOV.UK roadmap for 2017-18 aims for flexibility of scope and more robust metrics

15 February 2017

The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.


National Cyber Security Centre: ‘Entirely possible to build secure tech in an agile way’

15 February 2017

The UK’s National Cyber Security Centre has revealed how it built its new IT systems using an agile approach, saying that waterfall “was never going to bring this job in on time”.

HM Revenue & Customs HMRC sign

HMRC to develop separate identity assurance service to replace Government Gateway

14 February 2017

HMRC has said that it will develop its identity assurance solution to replace Government Gateway when it ends in March 2018 – rather than using the government’s flagship GOV.UK Verify.

scientists, user, science, data, analytics

HMRC seeks “visionary” data exploitation director as part of big data plans

14 February 2017

HMRC is advertising for a director to lead its data strategy and help personalise customers’ interactions with services, as the tax authority reveals more details of its behavioural insights work...

Local councils ‘should be at the forefront’ of national cyber security

24 January 2017

This time last year Lincolnshire’s IT systems were taken out for five days after a cyber attack. The council’s information management lead Richard Wills tells Gill Hitchcock why councils are a target and how good communications can keep systems safe.

Colin Cook, Scottish Government

Interview: Colin Cook, Scottish Government acting director of digital

23 January 2017

Colin Cook, the Scottish Government's acting director of digital, says that the devolution of powers from Westminster presents opportunities to build digital-first services.

Crystal ball, Lego

Political upheaval, Blockchain and data protection: What does 2017 have in store for tech?

23 December 2016

As the New Year approaches, PublicTechnology takes a look at what we might expect in the world of digital government in 2017. 

A picture of Kevin Cunnington, Director General of the Government Digital Service

GDS boss Cunnington reveals biggest challenge of 2017 - and his penchant for festive beer

14 December 2016

The Government Digital Service's director general Kevin Cunnington has offered PublicTechnology's sister publication Civil Service World an insight into his goals for next year, taken a look back on 2016 - and spilled the beans on his favourite Christmas gift - as part of CSW's annual permanent secretary round up.

Cutty Sark, Greenwich

Making waves: How Greenwich council is embracing innovative technologies

9 December 2016

The Royal Borough of Greenwich is best known for its nautical history, but the council’s digital team is now setting its course for super-fast connectivity and cutting-edge technologies. Gill Hitchcock reports.  

Government Digital Service' new headquarters

Transforming Whitehall IT: GDS celebrates five years at the heart of government digital

8 December 2016

The Government Digital Service was officially launched on 8 December 2011. Rebecca Hill takes a look back at five years of transformation, trials and tribulations at the central government team.

Whitehall aerial view

Government transformation strategy misses the opportunity to transform the wider public sector

14 February 2017

The government’s transformation strategy seems to be more about re-packaged principles when it needed to demonstrate how a revolution could be achieved in practice, says independent digital analyst Jos Creese. 

Whitehall sign

Senior buy-in and real incentives 'urgently needed' to make transformation strategy a success

14 February 2017

The government's transformation strategy needs buy-in from the political top brass to drive the radical culture change that underpins the plan, writes PublicTechnology editor Rebecca Hill.

Pen idea

Digital leadership: Changing your whole approach, not just doing better digital projects

10 February 2017

The government's transformation has admirable aims, but will need leaders who understand what digital really means if it to become a reality, says Janet Hughes, digital director of Doteveryone's digital leadership project.

Illustration of a padlock on a computer motherboard

Same difference? How the GDPR will differ from the DPA – and what public servants need to do now

30 January 2017

For a public sector only just beginning to adapt to the demands of digital data, the looming General Data Protection Regulation obligations could be alarming. Jane Roberts of Toplevel asks how the GDPR will differ from existing legislation.

David Walker

‘Whitehall’s digital strategy could be more workaday than grand plan’

27 January 2017

In a post-Brexit world, says David Walker, caution may be the best digital strategy civil servants can hope for.

A map of the world with city lights

Mapping out transformative public services with a geospatial data hub

17 January 2017

Idriss Mekrez, chief technology officer for the public sector at MarkLogic, sets out the potential geospatial mapping has for the public sector.