CCS aims to recover £220m with ‘no win, no fee’ spend analysis framework

Written by Richard Johnstone and Sam Trendall on 1 February 2018 in News
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Total of 19 suppliers picked across seven lots

Credit: Jacob Edward/CC BY 2.0

Government departments and other public bodies will be able to begin reclaiming overcharges and incorrect payments to suppliers under a new framework launched by the Crown Commercial Service. 

The Cabinet Office executive agency’s Spend Analysis and Recovery Services 2 vehicle will be used to identify areas of spend where public bodies have been incorrectly charged or have overpaid a supplier – helping to recover money for government departments and other public-sector buyers.

Speaking to PublicTechnology sister publication Civil Service World about the plans in November last year, CCS chief executive Malcolm Harrison said the scheme would create a mechanism to ensure that government “doesn’t get charged for something we shouldn’t be charged for”.

Such problems can occur when requirements change over the course of a contract, and the framework will formalise the process of how renegotiations and cost recovery are undertaken.

CCS has now announced that 19 suppliers will be on the framework to lead the work, including accountancy and audit specialists with expertise across areas like utilities, telecoms and VAT. CCS expects the framework to recover over £220m over the next four years. Providers will work across seven lots, covering the largest areas of government procurement spend. They will work on a “no-win-no-fee” basis to analyse up to six years financial transactions and commercial agreements for overpayments or errors. 

When CCS published a contract notice last year, it estimated that it would spend close to £50m through the framework over the next four years.


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The creation of the framework came after what Harrison called “a couple of instances where CCS helped departments recover fairly large sums of money”, and replicates a system of cost control often seen in the private sector.

“It is not so much about contract management, it is more about people who have got advanced analytical skills and are able to look at what it is you are being charged for and compare this with how your needs have evolved, and ensuring that those two match up,” Harrison said. “It is about analytical skills. Then there may well be some spend recovery work that needs to be done on the back of that [but] you’re only going to do that, and get that agreed with a supplier, if you have very good documentary evidence of how that mismatch has occurred.”

Matthew Sparkes, CCS’s deputy director for financial services, added that the framework would not only recover valuable funds, but also help CCS and public bodies understand where to make improvements in procurement to ensure errors won’t happen again.

“By combining our own CCS category expertise with our suppliers’ commercial expertise we can ensure that the public sector pays only for the goods and services it actually receives,” he said.

The 19 suppliers to feature on at least one lot of the framework are: Axiom Utilities; Berthold Bauer VAT Consultants; Bramble Hub; Caatalyst; Chain IQ; Deloitte; Grant Thornton; Information Services Group Europe; Liaison Financial Services; Meridian Cost Benefit; Michael Jon Associates; Moore Stephens; Neuven Solutions; PCMG; Rockford Associates; RSM UK Tax and Accounting; The Audit Partnership; Ticon UK; and Twice2Much.

The full list of lots is:
Lot 1: Statement Transaction Review
Lot 2: End-to-End Review
Lot 3: Contract Compliance — utilities
Lot 4: Contract Compliance — telecoms/mobiles
Lot 5: Contract Compliance — contingent labour/agency staff
Lot 6: Contract Compliance — VAT
Lot 7: Contract Compliance — property/rental review

About the author

Richard Johnstone is deputy and online editor of Civil Service World. He tweets as @CSW_DepEd

Sam Trendall is editor of  PublicTechnology

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