One in four people now use online GP services
The number of patients using an online account has grown 42% in the last year
One in four patients across England are now using online GP services, figures from NHS England have revealed.
A total of 13.9 million people in England are using the internet to perform tasks such as booking appointments, ordering repeat prescriptions, and viewing their medical records. In the last year the number of patients using online services has risen by 42%, according to NHS England. Some 24% of all patients are now registered for an online account with their doctor.
Across the country, an average of about one million GP consultations are booked or cancelled online each month, while 2.3 million repeat prescriptions are ordered.
Juliet Bauer, chief digital officer for the NHS, said: “We’ve worked hard to support practice staff to be able to offer these services to their patients. The work to improve GP engagement, patient awareness and the patient experience is resulting in more sign-ups and better use of these vital services. This is just one example of how we are increasing the use of technology in the NHS to empower people to take more control of their health, wellbeing and care.”
- NHS clears path for £45m rollout of online GP consultations across England
- NHS patients given option to switch to smartphone GP service
- NHS app to offer GP appointments and access to medical records
A recent campaign by The Swan Practice in Buckingham saw 1,200 of its patients sign up for an online account. This has resulted in the surgery halving the average number of calls it receives each day from 50 to 25, the practice claimed.
Dr Masood Nazir, national clinical lead for NHS England’s Patient Online programme, said: “There are many demands on GP practices, so encouraging patients to register for online services is not only helping reduce some of the pressure but it is empowering, enabling and motivating more patients to share the responsibility for their own health and wellbeing.”
He added: “We are seeing many examples of this particularly working well for patients with long term conditions who can use their GP record to become more knowledgeable and confident about their condition, treatment and care prior to attending an appointment with their doctor or nurse.”
Doctors also set 30% target for amount of patients using online services
Organisation picks first cohort of fellows to take part in new programme
Department uses social-media conversation as part of consultation on potential move to opt-out model
CEO of capital-based not-for-profit trust that helps schools to get the most out of technology discusses plans to expand into the education space outside London and the wider public sector
BT brought together CIOs from well known organisations to identify the key threats and opportunities that new technologies are presenting
Hartley was a senior officer in the RAF and now works in cyber security for BT. Ahead of the BT Cyber Security Careers Insight, the Officers' Association asked him to...
BT's Andy Rowland on technological risk, and how the systems fundamental to modern life are under attack
BT's Mike Pannell on the different ways of anonymising information and their application to IoT data