Advances in the video game industry that have built customer-engagement and provided a rich source of data for developers can be emulated by councils, Socitm’s spring conference has heard.
Mark Smith has been promoted to lead the government's high-performance digital network for public-sector organisations, the Public Services Network.
Thirty-four councils have bagged cash pots of up to £40,000 to develop digital solutions for health and social care integration, welfare reform, and troubled families projects.
IT and outsourcing giant CGI has signed up Agilisys to deliver core elements of its £92m digital-services contract with Scottish Borders Council.
Microsoft looks at how digital technology can improve firefighter safety
Software, technology and outsourcing firm Civica has appointed former Cabinet Office executive director of transformation Ed Welsh as its UK government advisor.
Three London councils are set for an ICT partnership predicted to save £6m a year, but success will require transparency, continual assessment and an exit plan for each authority. Gill Hitchcock reports.
Cambridgeshire Community Services NHS Trust has improved some of the information governance issues exposed by investigations into a series of data losses and thefts, according to the Information Commissioner’s Office.
The government has set out plans to launch a new online resource to help parents find out more about local schools and what they should expect for their children's education.
A survey of more than 2,000 UK adults has found a clear majority want to be able to verify their identity online in order to access government services conveniently.
The Scottish government is poised to begin the procurement process for a public-sector wide digital conferencing services framework that would include audio, web, and video services, as well as webcasting.
The Department for Work and Pensions’ director general of digital technology has spoken of his concerns about the organisation’s grade-led culture.
Few in government see digital as anything other than a doorway for strengthening public services. But, as Miguel Carrasco explains, the pace of digital evolution means there is always more to do.
Systems provider Civica has won a seven-year contract to provide IT services for the Coroner’s Office in Hull and the East Riding of Yorkshire.
Stephen Foreshew-Cain has told a conference that a host of new digital platforms will be required to create the kind of joined-up online presence he aspires to for the government.
With almost two-thirds of over-75s offline, Gill Hitchcock looks into why councils must put accessibility and channel choice at the heart of IT development
Bristol City Council has launched a partnership with NEC to help speed the progress on creating the world’s first “open programmable city”.