2016 Socitm spring conference
Web and digital managers must engage service managers to create ‘properly digital’ services, not just put a service online, says Socitm review team
The Greater London Authority is working on a secure, private version of its London Datastore that will allow boroughs to share sensitive information to help improve services.
The difference between incremental service change and wholesale digital transformation is poorly understood in local government, according to a straw poll at Socitm’s spring conference.
Local authorities in England face at least a dozen distinct barriers to fully harnessing the power of digital service-delivery, according to research presented at Socitm’s spring conference.
Advances in the video game industry that have built customer-engagement and provided a rich source of data for developers can be emulated by councils, Socitm’s spring conference has heard.
The ICT sector has given a cautious welcome to chancellor George Osborne’s Spending Review, but questions remain over what money pledged to the Government Digital Service will pay for.
Chancellor George Osborne today confounded expectations by almost doubling the annual budget for the Government Digital Service (GDS).
Staffordshire County Council’s chief information officer Sander Kristel has won Socitm’s digital engagement award 2014 for his joint working with a digital transformation consultancy.
Labour’s Digital Government Review could recommend a regional model for a local version of the Government Digital Service, shadow Cabinet Office Chi Onwurah has hinted.
Local authorities are being encouraged to share successful digital products and services they develop by making them available on the Digital Marketplace platform.
Purchases by local authorities through the G-Cloud framework totalled £1.75m in September, up 40% on the figure for August.
The government is pushing forward plans to allow suppliers to amend the services they offer via G-Cloud without having to wait for new iterations of the framework.
Corporate managers in some councils are reluctant to invest in channel shift because of fears it will increase demand for services, according to Socitm president Nick Roberts.