Countries that want to use digital tools to increase public engagement with the democratic process must gain cross-party support for the intervention and be honest about what it will and will not do, a report has said.
How can government raise its tech game? The digital tools transforming democracy for today and tomorrow
The UK’s model of governance seems impervious to radical technological change, but elsewhere in the world, countries are getting digital democracy right, says Theo Bass, a researcher at innovation foundation Nesta and author of a report looking at the tools governments have at their fingertips.
The Ministry of Justice’s commitment to code in the open by default has helped the department “hire great people”, the department’s head of technology has said.
The chief executive of the civil service has said that the now scrapped NHS patient data-sharing programme Care.data was a “misstep” that put efforts to increase government data sharing back.
Global leaders have been urged to ensure that data protection and cyber security measures still encourage innovation in the tech sector, ahead of this year’s G20 summit.
There were 7.4 million people using a digital personal tax account by the end of 2016 – 400,000 more than its initial target – according to HMRC’s quarterly performance figures.
Suppliers offering IT systems for personalised healthcare need to gain approval from NHS England, as the body aims to ensure healthcare providers are using high quality solutions that offer good value for money.
The government’s Common Technology Services team is pitching itself as a central support and advice service for departments exiting both large and small IT contracts.
HMRC has said that it is "committed to Verify as the single identification service for individuals" after it emerged that the department is developing a separate identity assurance programme to the government's flagship GOV.UK Verify platform.
The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.
The UK’s National Cyber Security Centre has revealed how it built its new IT systems using an agile approach, saying that waterfall “was never going to bring this job in on time”.
HMRC has said that it will develop its identity assurance solution to replace Government Gateway when it ends in March 2018 – rather than using the government’s flagship GOV.UK Verify.
The Ministry of Justice is pushing ahead with plans that will allow people to plead guilty online and immediately pay a standard fine for certain offences.
The government transformation strategy provides a good rationale for the next stage of work, but more it needs vocal backing from senior politicians, experts have said.
EXCL: GDS leader Kevin Cunnington: ‘We’re on track to finish Mike’s strategy, this is the next step'
The government has achieved “just about everything” that was in its first digital strategy and now needs a different approach to make bigger savings, the director general of the Government Digital Service has said.
The minister responsible for overseeing the creation of the Universal Credit programme has said that Whitehall's outsourcing of IT is a “fundamental mistake” and that government needs to work to attract more digital talent.
Whitehall must change its hierarchical workforce mentality and embrace technology, says Reform think tank
The public sector needs to use technology to reform its workforce by disrupting hierarchies, adopting new recruitment processes and automating administrative roles, a think tank has said.
A government document has revealed the patient information sharing agreements between NHS Digital and the Home Office, while data shows that more than 8,000 requests were made in 2016.
Much of the digital information that government has amassed over the past two decades is poorly organised and “almost impossible” to search, a Cabinet Office report has said.
Regional NHS bodies could soon be asked to collect patient information to create a ‘data-lake’ for use at a national level, according to an NHS England consultation document.
The government’s timeline for implementing plans to digitise record keeping and reporting of tax is “wholly unrealistic” and should be delayed until at least 2019-20, the House of Commons Treasury Committee has said.