There were 7.4 million people using a digital personal tax account by the end of 2016 – 400,000 more than its initial target – according to HMRC’s quarterly performance figures.
The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.
The UK’s National Cyber Security Centre has revealed how it built its new IT systems using an agile approach, saying that waterfall “was never going to bring this job in on time”.
HMRC is advertising for a director to lead its data strategy and help personalise customers’ interactions with services, as the tax authority reveals more details of its behavioural insights work.
The Ministry of Justice is pushing ahead with plans that will allow people to plead guilty online and immediately pay a standard fine for certain offences.
The UK’s data protection watchdog has said it will not take regulatory action against NHS Digital after certain patient opt-outs were not properly honoured.
The government transformation strategy provides a good rationale for the next stage of work, but more it needs vocal backing from senior politicians, experts have said.
EXCL: GDS leader Kevin Cunnington: ‘We’re on track to finish Mike’s strategy, this is the next step'
The government has achieved “just about everything” that was in its first digital strategy and now needs a different approach to make bigger savings, the director general of the Government Digital Service has said.
The government’s transformation strategy has set out plans to fix back-end systems, boost the use of data and encourage culture change within Whitehall.
MPs have asked the Federation of Small Businesses and the government to show the working behind their estimates of the cost of HMRC's Making Tax Digital reforms to businesses, following discrepancy between their figures.
The number of reported data security incidents in the last three months of 2016 fell 21% compared with the previous quarter, according to figures released this month.
The average value of local government IT deals fell 25%, while their length dropped an average of six months, according to figures released today.
The Government Digital Service has placed more emphasis on the need for content designers to discuss GOV.UK content before it is written to cut down lengthy editing processes.
Data privacy and lack of skills preventing public sector from making the most of digital, survey says
Senior managers in the public sector have said that data privacy, security and increasing regulations are all barriers to their organisations benefitting from mobile and digital technologies, according to a survey.
Whitehall must change its hierarchical workforce mentality and embrace technology, says Reform think tank
The public sector needs to use technology to reform its workforce by disrupting hierarchies, adopting new recruitment processes and automating administrative roles, a think tank has said.
Defra claims initial success in switch from IBM and Capgemini as 25 suppliers express interest in UnITy
The Department for the Environment, Food and Rural Affairs has said that 25 suppliers are interested in working to deliver its managed print services as part of efforts to replace long-term IBM and Capgemini contracts.
The government plans to ensure that there is "unhindered" data flow between the UK and the rest of the European Union after Brexit, Matt Hancock, the minister for digital economy has said.
Research has revealed a continued reliance on hand-written records at NHS Trusts, although almost half say they are investing in artificial intelligence technologies.
Whitehall teams designing data infrastructure must make sure it is relevant to the majority of civil servants and that it is easy to adopt - rather than building for an “idealised future” of data use.
Government plans to bring in expand specialist digital recruitment capabilities at the Government Digital Service and “address reward issues” in digital, data and technology have been revealed in a job advert for a new director for the function.
For a public sector only just beginning to adapt to the demands of digital data, the looming General Data Protection Regulation obligations could be alarming. Jane Roberts of Toplevel asks how the GDPR will differ from existing legislation.
Government performance analysts should create more performance measures than those in the digital service standard and look beyond Google Analytics reports, a performance analyst at the Home Office has said.