The Government Digital Service has published six new user research methods guides in its Service Manual.
Algorithms in decision-making inquiry: Stephanie Mathisen on challenging MPs to investigate accountability
The House of Commons Science and Technology Committee is to investigate the use of algorithms in decision-making, an inquiry chosen as part of the committee’s crowd-sourcing project. Stephanie Mathisen, campaigns and policy officer at Sense about Science, who pitched the idea to the MPs, explains why the field needs more scrutiny.
The government has been urged to focus on speeding up move to digital healthcare records amid accusations that the NHS covered up the loss of more than half a million pieces of confidential patient data over five years.
The government’s long-awaited Digital Strategy is expected to include £17m for artificial intelligence, a review of AI technologies and support for smart devices, cyber security and autonomous vehicles.
The government’s latest digital procurement framework has attracted 60% more suppliers than the previous iteration of the platform.
The digital team at the Department for Work and Pensions has designed an application to give policy teams easier access to the information they need to identify and develop policy interventions.
The UK’s National Cyber Security Centre has chosen Office 365 for its office productivity platform.
How can government raise its tech game? The digital tools transforming democracy for today and tomorrow
The UK’s model of governance seems impervious to radical technological change, but elsewhere in the world, countries are getting digital democracy right, says Theo Bass, a researcher at innovation foundation Nesta and author of a report looking at the tools governments have at their fingertips.
Civil servants running HMRC’s digital tax reforms have defended the timeline of the plan, but admitted that some software suppliers will not have products ready until October – six months after the pilot of the scheme is due to start.
The government could change the public’s perception of big data projects by focusing on improving its marketing as well as increasing transparency, a conference has been told.
The Ministry of Justice’s commitment to code in the open by default has helped the department “hire great people”, the department’s head of technology has said.
There were 7.4 million people using a digital personal tax account by the end of 2016 – 400,000 more than its initial target – according to HMRC’s quarterly performance figures.
Suppliers offering IT systems for personalised healthcare need to gain approval from NHS England, as the body aims to ensure healthcare providers are using high quality solutions that offer good value for money.
HMRC has said that it is "committed to Verify as the single identification service for individuals" after it emerged that the department is developing a separate identity assurance programme to the government's flagship GOV.UK Verify platform.
The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.
The UK’s National Cyber Security Centre has revealed how it built its new IT systems using an agile approach, saying that waterfall “was never going to bring this job in on time”.
HMRC is advertising for a director to lead its data strategy and help personalise customers’ interactions with services, as the tax authority reveals more details of its behavioural insights work.
The Ministry of Justice is pushing ahead with plans that will allow people to plead guilty online and immediately pay a standard fine for certain offences.
The UK’s data protection watchdog has said it will not take regulatory action against NHS Digital after certain patient opt-outs were not properly honoured.
The government transformation strategy provides a good rationale for the next stage of work, but more it needs vocal backing from senior politicians, experts have said.
EXCL: GDS leader Kevin Cunnington: ‘We’re on track to finish Mike’s strategy, this is the next step'
The government has achieved “just about everything” that was in its first digital strategy and now needs a different approach to make bigger savings, the director general of the Government Digital Service has said.