The UK’s spending watchdog has said that there is a need for “greater urgency” in the government’s plans to tackle skills shortages in the civil service.
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Countries that want to use digital tools to increase public engagement with the democratic process must gain cross-party support for the intervention and be honest about what it will and will not do, a report has said.
How can government raise its tech game? The digital tools transforming democracy for today and tomorrow
The UK’s model of governance seems impervious to radical technological change, but elsewhere in the world, countries are getting digital democracy right, says Theo Bass, a researcher at innovation foundation Nesta and author of a report looking at the tools governments have at their fingertips.
Civil servants running HMRC’s digital tax reforms have defended the timeline of the plan, but admitted that some software suppliers will not have products ready until October – six months after the pilot of the scheme is due to start.
The government could change the public’s perception of big data projects by focusing on improving its marketing as well as increasing transparency, a conference has been told.
The Ministry of Justice’s commitment to code in the open by default has helped the department “hire great people”, the department’s head of technology has said.
The Department for Transport has announced the 19 councils that will share £4m in funding for innovative digital projects that aim to cut congestion, pollution and journey times.
The chief executive of the civil service has said that the now scrapped NHS patient data-sharing programme Care.data was a “misstep” that put efforts to increase government data sharing back.
There were 7.4 million people using a digital personal tax account by the end of 2016 – 400,000 more than its initial target – according to HMRC’s quarterly performance figures.
Suppliers offering IT systems for personalised healthcare need to gain approval from NHS England, as the body aims to ensure healthcare providers are using high quality solutions that offer good value for money.
The government’s Common Technology Services team is pitching itself as a central support and advice service for departments exiting both large and small IT contracts.
HMRC has said that it is "committed to Verify as the single identification service for individuals" after it emerged that the department is developing a separate identity assurance programme to the government's flagship GOV.UK Verify platform.
The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.
The UK’s National Cyber Security Centre has revealed how it built its new IT systems using an agile approach, saying that waterfall “was never going to bring this job in on time”.
HMRC has said that it will develop its identity assurance solution to replace Government Gateway when it ends in March 2018 – rather than using the government’s flagship GOV.UK Verify.
The government's transformation strategy needs buy-in from the political top brass to drive the radical culture change that underpins the plan, writes PublicTechnology editor Rebecca Hill.
HMRC is advertising for a director to lead its data strategy and help personalise customers’ interactions with services, as the tax authority reveals more details of its behavioural insights work.
The Ministry of Justice is pushing ahead with plans that will allow people to plead guilty online and immediately pay a standard fine for certain offences.
The government transformation strategy provides a good rationale for the next stage of work, but more it needs vocal backing from senior politicians, experts have said.
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The government has achieved “just about everything” that was in its first digital strategy and now needs a different approach to make bigger savings, the director general of the Government Digital Service has said.
The minister responsible for overseeing the creation of the Universal Credit programme has said that Whitehall's outsourcing of IT is a “fundamental mistake” and that government needs to work to attract more digital talent.
The government’s transformation strategy has set out plans to fix back-end systems, boost the use of data and encourage culture change within Whitehall.