A digital front door: Cornwall council’s plan to make up for underinvestment and a failed supplier partnership
At the start of the year, Cornwall Council’s cabinet approved an £18m digital improvement plan that aims to fix years of IT underinvestment. Gill Hitchcock reports.
Suppliers offering IT systems for personalised healthcare need to gain approval from NHS England, as the body aims to ensure healthcare providers are using high quality solutions that offer good value for money.
The Ministry of Defence has said that “over 90%” of outstanding invoices through its new online procurement platform have been processed, as suppliers complain that they are still waiting to be paid.
The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.
The UK’s National Cyber Security Centre has revealed how it built its new IT systems using an agile approach, saying that waterfall “was never going to bring this job in on time”.
HMRC is advertising for a director to lead its data strategy and help personalise customers’ interactions with services, as the tax authority reveals more details of its behavioural insights work.
The Ministry of Justice is pushing ahead with plans that will allow people to plead guilty online and immediately pay a standard fine for certain offences.
The government transformation strategy provides a good rationale for the next stage of work, but more it needs vocal backing from senior politicians, experts have said.
The minister responsible for overseeing the creation of the Universal Credit programme has said that Whitehall's outsourcing of IT is a “fundamental mistake” and that government needs to work to attract more digital talent.
The government’s transformation strategy has set out plans to fix back-end systems, boost the use of data and encourage culture change within Whitehall.
The number of reported data security incidents in the last three months of 2016 fell 21% compared with the previous quarter, according to figures released this month.
The Government Digital Service has placed more emphasis on the need for content designers to discuss GOV.UK content before it is written to cut down lengthy editing processes.
Data privacy and lack of skills preventing public sector from making the most of digital, survey says
Senior managers in the public sector have said that data privacy, security and increasing regulations are all barriers to their organisations benefitting from mobile and digital technologies, according to a survey.
Whitehall must change its hierarchical workforce mentality and embrace technology, says Reform think tank
The public sector needs to use technology to reform its workforce by disrupting hierarchies, adopting new recruitment processes and automating administrative roles, a think tank has said.
The government has taken too long to consolidate and coordinate the “alphabet soup” of cyber security agencies and faces “a real struggle” to find staff with the right skills to tackle threats, MPs have said.
The government plans to ensure that there is "unhindered" data flow between the UK and the rest of the European Union after Brexit, Matt Hancock, the minister for digital economy has said.
Whitehall teams designing data infrastructure must make sure it is relevant to the majority of civil servants and that it is easy to adopt - rather than building for an “idealised future” of data use.
Government plans to bring in expand specialist digital recruitment capabilities at the Government Digital Service and “address reward issues” in digital, data and technology have been revealed in a job advert for a new director for the function.
For a public sector only just beginning to adapt to the demands of digital data, the looming General Data Protection Regulation obligations could be alarming. Jane Roberts of Toplevel asks how the GDPR will differ from existing legislation.
The Government Digital Service has said it wants to find out what technology councils need to buy, in a bid to make its Digital Marketplace procurement platform more attractive to local government.
In a post-Brexit world, says David Walker, caution may be the best digital strategy civil servants can hope for.
Microsoft has announced it plans to offer free digital skills training for 30,000 UK public servants.