Camden councillor Theo Blackwell’s research finds most councillors are positive about technology but warns that delivery will lag behind without a clear framework for transformation
Scotland’s cities could improve “significantly” on the way they use technology and innovation to drive growth, a report from the CITIE partnership has said.
Providers of government services must be ready to offer departments more flexibility, even when exiting from a contract, according to a report from supplier Atos.
Local government digital officers have said that councils need to be more honest about poor products from big suppliers and work together to demand change.
The Ministry of Justice has set out plans to continuously review internal products, in an effort “revolutionise” service standard assessment.
The Home Office is seeking a director of infrastructure and platforms to develop a “new culture of technical excellence” in the department.
A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.
The Government Digital Service has decided to provide free tampons and sanitary towels to women workers as part of an attempt to make it a more female friendly employer.
HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.
Digital technology offer charities a wealth of options. But Tris Lumley of think-tank New Philanthropy Capital says that they should heed advice from the Government Digital Service and take user-centric approach to transformation.
The government has been urged to reconsider plans that would see the 2020 general election being held on the same day as the London elections.
The Secret Intelligence Service MI6 is reported to be recruiting almost 1,000 new staff in response to rapid changes in technology and increasing amounts of digital information.
Debra Maxwell, chief executive officer for customer relationship management and public sector at Arvato, looks at how big data can help local authorities bring in more revenue.
Approach transformation projects with digital mindset not just digital tools, says Capita solutions director
The idea that digital transformation will ever be finished is an “illusion” and government should focus on establishing long-term leadership to ensure evolution at a more organic pace, a Capita director has said.
Feedback is being sought on a Local Government Association project to standardise data gathered by local government and create directories of services.
Local government is struggling to keep up with the pace of change in technologies and true digitisation is at risk of being held back by poor leadership, according to Tower Hamlet’s head of ICT.
The Government Digital Service is to take ownership of the Department for Work and Pension’s Digital Academy to offer training to civil servants across Whitehall, as Cabinet Office says digital transformation strategy due by the end of the year.
HMRC has moved to reassure the Public Accounts Committee that the department’s replacement of its Aspire contract would be in safe hands after its department’s chief digital and information officer left.
The Government Digital Service is beta testing ways to improve how government sends out letters, saying that automation could cut the cost of sending a letter from £3 to 29p.
The UK’s information rights watchdog is recruiting for a deputy information commissioner to work under recently-appointed commissioner Elizabeth Denham.
Four police forces in Yorkshire and Humberside have chosen to use Sopra Steria’s STORM command and control system to better direct their shared resources to crime scenes.
Twenty-seven Scottish councils have appointed joint chief digital and technology officers to help implement their digital transformation strategy.