Digital chief lifts lid on how HMRC pulled off the biggest tax change in 70 years without anyone noticing
Interim CDIO Mike Potter also discusses how the department is leading the way on mobile apps and blockchain, and why he wants a tax service built around life events
Norwich City Council says that data integration associated with a new text alert service has saved £50,000 on staff time to align data across departments.
As governmenlooks to the cloud, how do those on the ground mitigate the risks? A recent round table explored the issue, as Samera Owusu Tutu reports.
Steve Shakespeare says cloud services offer councils the chance to deliver efficient, accessible, always-on services.
A council has announced a trial of mobile messaging application WhatsApp as a tool to allow residents to contact councillors.
Sally Collier, chief executive of the Crown Commercial Service, says that procurement changes are at the heart of public service reform.
Phil Neal considers the important role technology can play in helping local authorities prepare for phase two of the Troubled Families programme.
The Crown Commercial Service has launched a tender worth up to £300m for a framework to provide ICT to schools and other educational institutions.
Government executive director of digital Mike Bracken says he has no capacity to run a local but points to ways councils can benefit from his unit’s work.
Big data has the potential to completely transform our economy, and public bodies need to bolt-on additional capacity to deal with the change, argues Pilar del Castillo Vera.
Corporate managers in some councils are reluctant to invest in channel shift because of fears it will increase demand for services, according to Socitm president Nick Roberts.
The public sector has always had a large proportion of staff who are not deskbound. From social workers doing home visits, to community support officers interacting with the public, many are out and about for most of their day.
Managed services and hybrid cloud supplier ANS has won a managed infrastructure service contract which will enable mobile working for all staff with Chorley Borough...
Telford & Wrekin Council in the West Midlands yesterday became last local authority to connect to the Public Services Network - almost six months later than the deadline.
More than four in five UK councils have implemented strategies to use technology to better engage with the public, according to research.
Flexible working can save councils cash – but what is the best way to deal with the challenges it presents to the ICT department?
Internet firm McAfee has released a technical guide to achieving Public Sector Network security compliance – available exclusively on PublicTechnology.net.
Manchester City Council is pushing ahead with mobile working for staff after pilots identified potential annual savings of almost £1m across just two departments.
Chi Onwurah MP, shadow Cabinet Office minister has been confirmed as keynote speaker at this year’s Socitm annual conference.
Jon Cook discusses how local authorities can keep employees mobile while still completing the accreditation process.
Five critical weaknesses are seriously compromising the success of channel shift initiatives for UK local authorities. Anthony Peake lists them and suggest some solutions.
Local public sector bodies are wasting £7.2bn a year by failing to enable proper mobile working among staff, according to a new report.