Exeter City Council is set to approve a channel shift strategy which it says could save almost £1m over the next six years.
Almost three quarters of public sector ICT decision makers report that staff are bringing wearable technology to the workplace, according to a new survey.
Three quarters of public sector ICT decision makers believe their chief executive doesn’t take digital security seriously, according to new research.
Public sector organisations have almost tripled the amount they are aiming to save through shifting transactions to online channels over the past year, according to new research.
London Borough of Hackney says it will implement a number of apps based on a Hackathon held over the weekend.
The rise of Bring Your Own Device strategies will present ICT managers with new security challenges, due to the prevalence of Android-based devices in the consumer market, according to a speaker at DatacenterDynamics Converged London 2014 conference yesterday.
Phil Neal talks to leaders in children’s services about what stands in the way of successful early help and asks whether technology could help break down these barriers.
Norwich City Council says that data integration associated with a new text alert service has saved £50,000 on staff time to align data across departments.
As governmenlooks to the cloud, how do those on the ground mitigate the risks? A recent round table explored the issue, as Samera Owusu Tutu reports.
Steve Shakespeare says cloud services offer councils the chance to deliver efficient, accessible, always-on services.
A council has announced a trial of mobile messaging application WhatsApp as a tool to allow residents to contact councillors.
Sally Collier, chief executive of the Crown Commercial Service, says that procurement changes are at the heart of public service reform.
Phil Neal considers the important role technology can play in helping local authorities prepare for phase two of the Troubled Families programme.
The Crown Commercial Service has launched a tender worth up to £300m for a framework to provide ICT to schools and other educational institutions.
Government executive director of digital Mike Bracken says he has no capacity to run a local but points to ways councils can benefit from his unit’s work.
Big data has the potential to completely transform our economy, and public bodies need to bolt-on additional capacity to deal with the change, argues Pilar del Castillo Vera.
Corporate managers in some councils are reluctant to invest in channel shift because of fears it will increase demand for services, according to Socitm president Nick Roberts.
The public sector has always had a large proportion of staff who are not deskbound. From social workers doing home visits, to community support officers interacting with the public, many are out and about for most of their day.
Managed services and hybrid cloud supplier ANS has won a managed infrastructure service contract which will enable mobile working for all staff with Chorley Borough...
Telford & Wrekin Council in the West Midlands yesterday became last local authority to connect to the Public Services Network - almost six months later than the deadline.