‘You should be able to see your entire interaction with us’ – HMRC promises to put its mountain of data to customer-centric use
Organisation’s first-ever CDO looks to improve how the department processes and uses information...
Report from National Audit Office claims public sector must do more to combat problem
Canon and Xerox to compete with local SMEs as eight firms land on £60m-plus Scottish Government print framework
Possible four-year deal covers broad range of public sector bodies and comprehensive portfolio of products and services
'Like swimming in a pool of sharks' - less than one in 4,000 Met Police PCs running latest version of Windows
More than half of force's PC estate still running on unsupported Windows XP operating system
James Butler of software and IT services firm Trustmarque examines how to ‘bridge the gap’ between private and public sector adoption
The DVLA has announced plans to move off the majority of its legacy systems within three years.
Review into London Ambulance Service New Year outage reveals ‘significant shortcomings in IT processes’
Outage in early hours of 2017 saw call-handling and dispatch system fall over
A motion to appoint lawyer Daren Fitzhenry is to be put before the Scottish Parliament
Ensuring spaces can be booked by the public and other bodies can bring in revenue and create efficiencies, argues Chris Smith of Kajima
The UK would introduce an Estonia-style virtual identity card for EU nationals who settle in the UK following Brexit, according to reports.
Group chat services can make civil servants more efficient by reducing email overload. If government does not embrace them, it will lose out
A fresh look at data protection and backup best practice, particularly when it comes to ransomware.
Council reveals more details of new ICT model, including SIAM and strengthened governance arrangements
"At the end of the day, the services are all the same, so if you’re doing bins from Shetland to Glasgow to the Borders, we all do similar services"
Des Ward, information governance director at Innopsis, reflects on the real story behind the WannaCry cyber-attack.
London borough to replace council-operated 24/7 monitoring service for elderly residents
TechUK warns that chunks of the Conservative manifesto will be "watered down, or jettisoned altogether" to make it through parliament
New hire on GOV.UK Pay service set to expand work on card transactions and "be a champion for user needs"
International index results released today aim to spark conversation on improving open data publication and quality.
The London boroughs of Kensington and Chelsea, Westminster City and Hammersmith and Fulham to create digital tools to improve communication between families and children’s services and allow social workers to work ‘on the go’
TravelBot will give passengers up-to-date information on their Transport for London journeys
Nearly half of civil servants do not feel their digital training has been sufficient, with 36% saying they rely on self-directed study to ensure they have the right skills