How DWP hired 13,500 new work coaches – without meeting a single one
Faced with a Herculean hiring drive as coronavirus restrictions took hold, the department could not recruit candidates in the usual ways. PublicTechnology finds out it what did instead.
Borders and benefits – which government tech initiatives got a Budget boost?
A rundown of the departments and programmes that received support for digital ambitions
The business case for IT upgrades and a surfeit of sign-ins – five things we learned about the future of digital government
At techUK’s recent annual public sector tech conference, government’s digital leaders discussed...
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Q&A with Tate digital director Ros Lawler – ‘We want to make art accessible to everyone’
Digital chief of gallery group discusses how technology is changing the way art is created and engaged with
Q&A: EY director on the dangers of disaggregation and why local government is innovating more than Whitehall
John Thompson explains how his firm’s government engagements are evolving, and why the trend of ditching IT mega-deals has created ‘its own rogues gallery of failed projects’
Feature: On track for digital – building the railway of the future
With the UK's rail infrastructure running at more or less full capacity, industry leaders tell Sam Trendall why data, automation, and new payment models are needed to keep the trains running on time
Interview: ‘We create a surplus that goes back into frontline services’ – ESPO lifts the lid on winning IT-procurement formula
The procurement leader of one the UK’s largest public buying organisations tells Sam Trendall about the important role organisations like his play in the government IT landscape
‘We proved ourselves to the Treasury’ – one-on-one with former GDS big gun Poss Apostolou
Three months after moving into the private sector, one of GDS’s most dedicated servants tells Sam Trendall about his proudest achievements, and how he will continue to help the government with its digital revolution
Interview: The Crown Prosecution Service's digital transformation chief on his 'user-centric' mission
A year into his role, Mark Gray tells Sam Trendall how digitisation has already got rid of millions of pages of paper per year, and what more can be done
Robotics revolution: why chatbots and AI could shake up local government
Enfield Council’s lead technology adviser Rocco Labellarte says the authority’s chatbot is attracting international attention and is about to transform services and release resources. Gill Hitchcock reports
Social media, BYOD, and 'clicking the link' - public sector IT chiefs name their biggest security headaches
Government IT professionals discuss how to ensure they remain protected
Could the UK become the Silicon Valley of government technology?
Former No. 10 policy adviser Daniel Korski tells Sam Trendall about his plans to create an armada of UK tech players to compete with the best California has to offer – and why he needed to leave Whitehall to do so
‘Alexa, what is the GDP?’ How the ONS is planning for a technological future
David Best joined the Office for National Statistics two years ago and is, by his reckoning, a third of the way through an ambitious reform programme. He tells Rebecca Hill about heritage systems, culture change and thinking ahead
Interview: Inside one further education college’s virtual desktop revolution
As it moves to a new £53m flagship campus, Ayrshire College has removed the distinction between IT and general-purpose classrooms. Sam Trendall meets ICT manager Brad Johnstone to hear more
Group chat an indispensable tool within Whitehall
Group chat services can make civil servants more efficient by reducing email overload. If government does not embrace them, it will lose out
WannaCry NHS attack - lessons for data recovery strategies
A fresh look at data protection and backup best practice, particularly when it comes to ransomware.
Robots, connectivity and digital skills: progress on digital in Scotland
"At the end of the day, the services are all the same, so if you’re doing bins from Shetland to Glasgow to the Borders, we all do similar services"
How should we respond to cyber attacks on public bodies?
Fear around GDPR is being "hyped up by companies trying to sell solutions".
Sir David Norgrove interview: Challenges ahead for statistics watchdog
Sir David Norgrove, the new chair of the UK Statistics Authority, sees better use of existing administrative data as a way to bolster the nation’s understanding of itself without conducting original and costly research.
NHS ransomware attack one month on: "The people who didn’t patch Windows 7 should be sacked"
Last month's high-profile cyber attack caused chaos across much of the NHS, but some parts were unscathed. SA Mathieson explores why
"It's not about having a glossy website" - East Renfrewshire Council’s Lorraine McMillan on the power of sharing digital expertise
Lorraine McMillan, chief executive of East Renfrewshire Council, tells Gill Hitchcock why cooperating on digital is second nature for Scotland’s local authorities
Head in the Cloud?
The UK government says that it wants to move to the Cloud. Here’s why it’s not happening yet.
Q&A: Tom Smith, MD at the Office for National Statistics Data Science Campus
Earlier this year the Office for National Statistics launched its Data Science Campus, promising to deliver ‘data science for public good’. Rebecca Hill spoke to its managing director Tom Smith to find out what that means in practice.
Election 2017: How could an industrial strategy affect public services?
Theresa May’s fledgling post-Brexit industrial strategy seeks to use government purchasing power to boost UK business if the Conservatives remain in power. Colin Marrs looks at historical precedents and future pointers.