PublicTechnology.net

PublicTechnology research finds that failing to consider user needs is the most common stumbling block, with a lack of simplicity and intuitiveness also a frequent failing

The Driver and Vehicle Standards Agency has already done a great deal of work implementing technology across its operations. But digital chief Alex Fiddes tells PublicTechnology it has even bigger ambitions.

After four years, usage of the government’s flagship vehicle for agile service design support is still predominantly used by Whitehall. PublicTechnology research assesses uptake so far among local government and NHS trusts – and which local public sector entities are leading the way

BJSS is a technology consultancy with nearly ten years experience helping the public sector deliver a range of projects. Head of public sector Susheel Dodeja sits down with Geoffrey Lyons to discuss some of the work to date and the digital trends that will define the coming years

The current crisis has placed an unexpected – and perhaps unwelcome – weight of responsibility on service designers. The NHS website’s lead designer Dean Vipond discusses how to cope with the fear and stay focused on users and outcomes

Director general Alison Pritchard tells PublicTechnology that the organisation still has a key role to play in building services

The Digital Marketplace, and the frameworks it supports, are designed to help Whitehall procure in an agile way. But PublicTechnology finds the frequency and type of usage varies significantly across departments

The current crisis has prompted an openness to sharing information and a willingness to forego some of the usual restrictions on doing so – even with commercial entities. PublicTechnology examines the current climate, including two major public-private collaborations, and what it means for personal data, now and in the future

Faced with threats from the dark web, Bexley ramped up its cybersecurity with a managed service. Gill Hitchcock finds out more.

A year after NHSX was founded, the healthtech organisation’s head Matthew Gould discusses AI, data sharing and privacy in this exclusive interview

The Government Transformation Strategy set out an array of ambitions for a three-year timeframe that has now reached its end. A range of expert commentators discuss whether its aims have been achieved.

Various other countries are using voluntary or mandatory tracking to follow spread of pandemic, as PM says tech will ‘help us see the disease as it is transmitted’

The Government Digital Service was created to be a radical agent of reform. Director general Alison Pritchard tells PublicTechnology that, while it now prefers to work more collaboratively, it still has the stomach for a scrap.

Since its launch in 2017, the ONS Data Science Campus has delivered many innovative projects to support the government’s work in areas ranging from Brexit negotiations to the early stages of the coronavirus response. We talk to managing director Tom Smith to find out more

Data suggests that the removal of a hard shoulder brings a higher miles per hour rate, but concerns over safety remain

Chancellor Rishi Sunak unveiled a range of funding and new programmes dedicated to digital, data and technology

Technology is helping to create bed capacity and keep surgery on schedule at Bradford NHS trust. Gill Hitchcock reports on what this means for patients and staff in what is typically a busy time of year

Campaign group calls for local authorities to lead on supporting applications as only a quarter of EU citizens in some areas have applied so far

The Home Office’s Joint Security and Resilience Centre helps government work with industry to meet the UK’s security challenges. We talk to new head Angela Essel about why ‘heated discussions’ between civil servants and commercial secondees has created mutual respect and understanding

The body dedicated to upholding ethical standards across the public sector has published a major report examining how to ensure those standards are not threatened by AI and automation

About one in 10 of the department’s workforce are apprentices, and its development programmes allows HMRC to attract new talent in technology and other areas, while giving new skills to long-standing employees, according to director general of customer services Angela MacDonald