Analysis: gaps in procurement transparency are nothing new
The health secretary cited the demands of coronavirus response after being rapped for failing to meet publication deadlines for major contracts. But perusing procurement databases suggests this is no anomaly, PublicTechnology finds
‘We’ve launched 18 new digital services since the start of the pandemic’
Worcestershire County Council’s digital delivery leader Jo Hilditch tells PublicTechnology...
Vendor view: The impact of Covid on local government’s supplier relationships
PublicTechnology talks to David Hipwell from SAP Concur about the role of the public...
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Could AR/VR augment the public sector?
Government has only dabbled with augmented and virtual reality so far, but the technology has a range of potential use cases, according to Jeremy Dalton of Immerse UK and PwC
How digital triage is cutting queues for urgent care
Digital self-check-in at an NHS centre in London enables patients to be attended to within a few minutes. Gill Hitchcock reports.
How has the online voter registration service coped with 100,000 users a day?
Since MPs voted in favour of a December election, upwards of 3.5 million registrations have been processed digitally
Labour manifesto: five tech takeaways
The free broadband plan has attracted attention, but the party has a number of other proposals for the use and regulation of technology. PublicTechnology rounds up the major manifesto policies
Can Hull become the world’s smartest city?
The city has ambitious plans, and benefits from ubiquitous access to full-fibre broadband. PublicTechnology talks to the council’s digital and IT chief to find out more
DCMS perm sec on why the National Data Strategy is ‘not about building systems – it’s about how we work’
After returning to lead an organisation with an expanded roster of responsibilities, Sarah Healey discusses how DCMS can best lead the drive to improve data use and sharing
Is the public sector ready for the end of Windows 7?
Today marks two months until Microsoft ceases support for its decade-old operating system. PublicTechnology discovers that government is tight lipped about how widely the technology remains in use across Whitehall
Life hacks – a year at the National Cyber Security Centre
The NCSC’s annual report reveals that a public sector entity or business is hit with a major cyberattack about twice each day. PublicTechnology looks at the biggest risks facing government and how they can be mitigated
Homes England looks to digital to help fix a broken housing market
The government’s housing body is adopting agile, cloud and a DevSecOps model in a bid to become the engine of transformation in the housing market. Gill Hitchcock reports.
Interview: How a ‘permeable civil service’ can help tech start-ups
Former No.10 and Cabinet Office policymaker William Newton now leads a growing technology firm. In this Q&A, he compares the joys and frustrations of each, and the skills learned in Whitehall he has taken to his new career
Interview: NHS CCIO on why transformation needs to be driven locally
Simon Eccles talks to Gill Hitchcock about AI, apps, open APIs and uniting innovative SMEs with clinicians to transform the health service
How digital records are changing NHS care in Wales
e-Health records are enabling pharmacists to make informed decisions about treating patients and relieve pressure on GPs, writes Gill Hitchcock
AI fought the law?
The relationship between artificial intelligence and the law is receiving ever greater focus – while somehow becoming less clear. PublicTechnology looks at the role that regulators and lawmakers will play in the coming years
AI Week: Turing Institute on why government should use data science to ‘make better policy’
Helen Margetts and Cosmina Dorobantu from the Turing’s public policy programme talk to PublicTechnology about ethics, explainability, and why government has ‘unique expertise’ it can benefit from
AI Week: A bias view
The potential for technology to embed and amplify systemic biases is seen as one of the biggest inherent risks of deploying AI and automation at scale. PublicTechnology talks to experts about the key issues and how they can be addressed
AI Week: Automation makes work less taxing for HMRC
In the last few years, the UK tax agency has automated millions of processes and it has ambitions to grow its use of AI into new areas. Tim East, CIO of customer compliance, tells PublicTechnology about the department's plans
AI Week: DWP reaps robotic rewards
Government’s largest department was an early mover in the automation space and, in the last two years, has seen the benefits of process automation
AI Week: How government learned to stop worrying and love AI
A few years ago, artificial intelligence was barely on the public sector’s radar. Now, it is one of the most-discussed topics in all of government. To kick off our dedicated AI Week, PublicTechnology examines where we are, and how we got here
Comedians code – GDS head’s best gags from Sprint 19
Director general Alison Pritchard showed off her sideline as a comedy writer and performer at annual digital government shindig
‘This is absolutely not about gathering personal data for political purposes’
Politicians and civil servants hit back at reports concerning analytics programme
Are government's major tech projects on track?
The annual report on the Government Major Projects Portfolio includes assessments of a range of big-ticket IT initiatives. We take a closer look at three experiencing differing fortunes