As much as half of government’s near-£5bn annual spend on IT is dedicated to the maintenance of ageing or unsupported tech. A range of digital leaders tell Sam Trendall about the issues they face with legacy, and how they can be addressed.
Government’s largest department was an early mover in the automation space and, in the last two years, has seen the benefits of process automation
A few years ago, artificial intelligence was barely on the public sector’s radar. Now, it is one of the most-discussed topics in all of government. To kick off our dedicated AI Week, PublicTechnology examines where we are, and how we got here
Director general Alison Pritchard showed off her sideline as a comedy writer and performer at annual digital government shindig
Politicians and civil servants hit back at reports concerning analytics programme
The annual report on the Government Major Projects Portfolio includes assessments of a range of big-ticket IT initiatives. We take a closer look at three experiencing differing fortunes
'Designating services as digital is increasingly a hindrance' – DfE's Emma Stace on working across organisational boundaries
As the Department for Education refashions itself as a delivery department, its chief digital officer Emma Stace tells PublicTechnology she is determined to make digital ‘just the way we do things round here’
Onlookers are asking why the chatbot created by Babylon Health – which provides the GP at Hand service – is offering such different guidance to men and women. But the company tells PublicTechnology its service is working as intended.
Digital-first appointments are delivering the biggest improvement in access to GPs for 10 years, Stratford medical director Dr Bhupinder Kohli tells Gill Hitchcock
Durham County Council's head of digital Alan Patrickson lifts the lid on the authority’s citizen-focused five-year transformation journey
With free movement now set to end abruptly on 31 October, Home Office remains unable to answer key questions
Whitehall’s outlay on consultants and temporary workers rose by £267m in FY19
Government's new Innovation Strategy set out ambitious proposals to update processes, eliminate ageing kit, and embrace emerging technologies. PublicTechnology caught up with GDS innovation head Sue Bateman to find out more
Scotland’s Falkirk Council is using open geospatial data to help families find school lunch clubs and other resources. Gill Hitchcock reports
After signing a cooperation agreement with GDS, GovTech Singapore’s CEO Kok Ping Soon tells PublicTechnology about how the two agencies can learn from one another
The messaging service’s product manager discusses how it plans to expand
Gill Hitchcock reports on how government, councils and tech developers can remove the obstacles to digital inclusivity for people with dementia
PublicTechnology talks to CCS technology director Niall Quinn and a selection of suppliers about the future of IT procurement
Data shows more and more services are accessing data sets
Interview: HMRC digital chief Jacky Wright on insourcing, inclusivity, and the ‘teething pains’ of transformation
PublicTechnology talks to the departmental CDIO about her work to transform the working practices and service delivery of the UK tax authority, and why improving diversity starts with leaders who are self-aware
Cybersecurity chiefs at Wirral NHS trust say education, collaboration and rapid communication are important protections against viruses, phishing and ransomware. Gill Hitchcock reports.
A month on from the revelations about the Chinese vendor’s potential involvement in the UK’s 5G network, PublicTechnology examines the key issues