As work continues on the imminent switch-off of the UK’s 30-year-old customs IT platform, many of its users believed that issues with government internal systems meant that they too were facing imminent closure. PublicTechnology investigates.
‘These are fundamental to empowering individuals’ – ICO takes action against departments and councils over data requests
Ministry of Defence and Home Office are among those reprimanded over major backlogs that caused...
The annual report on the Government Major Projects Portfolio includes assessments of a range of big-ticket IT initiatives. We take a closer look at three experiencing differing fortunes
'Designating services as digital is increasingly a hindrance' – DfE's Emma Stace on working across organisational boundaries
As the Department for Education refashions itself as a delivery department, its chief digital officer Emma Stace tells PublicTechnology she is determined to make digital ‘just the way we do things round here’
Onlookers are asking why the chatbot created by Babylon Health – which provides the GP at Hand service – is offering such different guidance to men and women. But the company tells PublicTechnology its service is working as intended.
Digital-first appointments are delivering the biggest improvement in access to GPs for 10 years, Stratford medical director Dr Bhupinder Kohli tells Gill Hitchcock
Durham County Council's head of digital Alan Patrickson lifts the lid on the authority’s citizen-focused five-year transformation journey
With free movement now set to end abruptly on 31 October, Home Office remains unable to answer key questions
Whitehall’s outlay on consultants and temporary workers rose by £267m in FY19
Government's new Innovation Strategy set out ambitious proposals to update processes, eliminate ageing kit, and embrace emerging technologies. PublicTechnology caught up with GDS innovation head Sue Bateman to find out more
Scotland’s Falkirk Council is using open geospatial data to help families find school lunch clubs and other resources. Gill Hitchcock reports
After signing a cooperation agreement with GDS, GovTech Singapore’s CEO Kok Ping Soon tells PublicTechnology about how the two agencies can learn from one another
The messaging service’s product manager discusses how it plans to expand
Gill Hitchcock reports on how government, councils and tech developers can remove the obstacles to digital inclusivity for people with dementia
PublicTechnology talks to CCS technology director Niall Quinn and a selection of suppliers about the future of IT procurement
Data shows more and more services are accessing data sets
Interview: HMRC digital chief Jacky Wright on insourcing, inclusivity, and the ‘teething pains’ of transformation
PublicTechnology talks to the departmental CDIO about her work to transform the working practices and service delivery of the UK tax authority, and why improving diversity starts with leaders who are self-aware
Cybersecurity chiefs at Wirral NHS trust say education, collaboration and rapid communication are important protections against viruses, phishing and ransomware. Gill Hitchcock reports.
A month on from the revelations about the Chinese vendor’s potential involvement in the UK’s 5G network, PublicTechnology examines the key issues
Leaders at the National Cyber Security Centre lift the lid on the impact of and lessons learned from the Triton malware assault
Since 2008 departments have been required to report data breaches every year. In this exclusive research – kicking off two weeks of dedicated cybersecurity content on PublicTechnology – SA Mathieson digs through the numbers to uncover government's biggest security challenges
Designing a strategy to take digital take-up over the 50% mark means getting to the heart of what the county’s residents really want. Gill Hitchcock writes.
This week saw a landmark public meeting of the alliance between the cyber intelligence services of the UK, US, Canada, Australia, and New Zealand. PublicTechnology listened in to find out more