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Interview: CDDO chief Lee Devlin on the ‘move from being disruptive to collaborative’

23 May 2023

In the first of a series of exclusive interviews, the head of government’s ‘Digital HQ’ talks to PublicTechnology about the Central Digital and Data Office’s work to unlock £8bn of digital investment, engage with departmental leaders, and deliver definitively great services

CCS defends Digital Marketplace closure and pledges to ‘reinstate transparency’
3 May 2023

Suppliers and former officials have lamented the decision but procurement agency claims outgoing...

'Challenge and support’ – how the DVLA’s outgoing chair has helped drive digital transformation
21 April 2023

Lesley Cowley arrived at the government agency after leading the UK’s internet domain registry,...

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Homes England looks to digital to help fix a broken housing market

4 November 2019

The government’s housing body is adopting agile, cloud and a DevSecOps model in a bid to become the engine of transformation in the housing market. Gill Hitchcock reports.

Interview: How a ‘permeable civil service’ can help tech start-ups

25 October 2019

Former No.10 and Cabinet Office policymaker William Newton now leads a growing technology firm. In this Q&A, he compares the joys and frustrations of each, and the skills learned in Whitehall he has taken to his new career

Interview: NHS CCIO on why transformation needs to be driven locally

16 October 2019

Simon Eccles talks to Gill Hitchcock about AI, apps, open APIs and uniting innovative SMEs with clinicians to transform the health service

How digital records are changing NHS care in Wales

9 October 2019

e-Health records are enabling pharmacists to make informed decisions about treating patients and relieve pressure on GPs, writes Gill Hitchcock 

AI fought the law?

4 October 2019

The relationship between artificial intelligence and the law is receiving ever greater focus – while somehow becoming less clear. PublicTechnology looks at the role that regulators and lawmakers will play in the coming years

AI Week: Turing Institute on why government should use data science to ‘make better policy’

3 October 2019

Helen Margetts and Cosmina Dorobantu from the Turing’s public policy programme talk to PublicTechnology about ethics, explainability, and why government has ‘unique expertise’ it can benefit from

AI Week: A bias view

2 October 2019

The potential for technology to embed and amplify systemic biases is seen as one of the biggest inherent risks of deploying AI and automation at scale. PublicTechnology talks to experts about the key issues and how they can be addressed

AI Week: Automation makes work less taxing for HMRC

1 October 2019

In the last few years, the UK tax agency has automated millions of processes and it has ambitions to grow its use of AI into new areas. Tim East, CIO of customer compliance, tells PublicTechnology about the department's plans

AI Week: DWP reaps robotic rewards

1 October 2019

Government’s largest department was an early mover in the automation space and, in the last two years, has seen the benefits of process automation

 

AI Week: How government learned to stop worrying and love AI

30 September 2019

A few years ago, artificial intelligence was barely on the public sector’s radar. Now, it is one of the most-discussed topics in all of government. To kick off our dedicated AI Week, PublicTechnology examines where we are, and how we got here

Comedians code – GDS head’s best gags from Sprint 19

26 September 2019

Director general Alison Pritchard showed off her sideline as a comedy writer and performer at annual digital government shindig

‘This is absolutely not about gathering personal data for political purposes’

24 September 2019

Politicians and civil servants hit back at reports concerning analytics programme

Are government's major tech projects on track?

20 September 2019

The annual report on the Government Major Projects Portfolio includes assessments of a range of big-ticket IT initiatives. We take a closer look at three experiencing differing fortunes

'Designating services as digital is increasingly a hindrance' – DfE's Emma Stace on working across organisational boundaries

18 September 2019

As the Department for Education refashions itself as a delivery department, its chief digital officer Emma Stace tells PublicTechnology she is determined to make digital ‘just the way we do things round here’

Gender bias concerns raised over GP app

13 September 2019

Onlookers are asking why the chatbot created by Babylon Health – which provides the GP at Hand service – is offering such different guidance to men and women.  But the company tells PublicTechnology its service is working as intended.

How online triage is transforming access to NHS GPs in east London

3 September 2019

Digital-first appointments are delivering the biggest improvement in access to GPs for 10 years, Stratford medical director Dr Bhupinder Kohli tells Gill Hitchcock

Apps, automation and allotments

28 August 2019

Durham County Council's head of digital Alan Patrickson lifts the lid on the authority’s citizen-focused five-year transformation journey

Concern and confusion grows over settled status scheme

23 August 2019

With free movement now set to end abruptly on 31 October, Home Office remains unable to answer key questions

Major digital programmes prompt surge in government spending on temps

16 August 2019

Whitehall’s outlay on consultants and temporary workers rose by £267m in FY19

Can the GDS innovation strategy deliver a lasting legacy for government?

14 August 2019

Government's new Innovation Strategy set out ambitious proposals to update processes, eliminate ageing kit, and embrace emerging technologies. PublicTechnology caught up with GDS innovation head Sue Bateman to find out more

How open data is helping Falkirk halt summer ‘holiday hunger’

6 August 2019

Scotland’s Falkirk Council is using open geospatial data to help families find school lunch clubs and other resources. Gill Hitchcock reports

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Adoption of intelligent automation in the public sector

12 May 2023

Global research with 500 senior-level respondents reveals the barriers and priorities for automating processes and securing the best results

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