PublicTechnology.net

Minister for implementation pledges that the upcoming government innovation strategy will be a practical strategy to address problems

Borough council’s head of ICT Nadira Hussain talks about getting the best out of existing digital systems, upskilling staff and recruiting to new roles with insourced services. Gill Hitchcock reports

October 1 marks the ‘paper switch-off’ deadline. PublicTechnology looks at the stats to assess whether one of the health service’s flagship digitisation schemes is on track.

The council’s new head of digital and transformation talks to Gill Hitchcock about expanding online self-service and the potential of AI

In the second of our two-part feature, senior figures at the government transformation agency talk through the services it has built so far and how it intends to be ‘a bit more bold’ in its second year

In the first of a two-part feature to mark the anniversary of its opening, PublicTechnology talks to a range of key figures from the Canadian Digital Service about how it came to be established, its role and remit, and what it learned from the experiences of GDS 

A range of organisations from across the public sector share their thoughts and experiences on commuters, creativity, and the pros and cons of ‘Manc humour’

Martha Lane Fox and Mike Bracken, two of the key figures in the creation of GDS, believe the organisation remains stymied by major barriers in both the civil service and parliament

Marple Cottage Surgery is leading NHS primary care by improving patient experience with video consultations. Gill Hitchcock finds out more

Director general Kevin Cunnington gives speech detailing how the organisation has ‘changed the way we work with departments’

Two weeks on from the publication of the strategy to make London the world’s smartest city, the capital’s chief digital officer Theo Blackwell talks PublicTechnology through the plan and the key challenges ahead

Chief technology officer Ben Denison discusses how the organisation is using technology to get on top of increasingly vast and complex cases of bribery, fraud, and corruption

Digital engagement leaders tell PublicTechnology about the department’s use of Twitter and LinkedIn to interact with citizens and potential and current employees

Government's national technology adviser discusses why getting digital reforms through the machinery of government may require some help from Jason Bourne

PublicTechnology talks to the head of capability for the civil service’s DDaT profession, Holly Ellis, about how the mantra of ‘do things once’ is being applied to help departments hire and train digital talent

Director of digital student life Tom Wright tells PublicTechnology about how the university’s approach to social media is led by students

After piloting the technology for non-clinical use, Gill Hitchcock reports on how primary care managers in south Wales are looking to overcome confidentiality issues to explore its potential for GP consultations

Rob Driver of techUK looks at the big questions facing the government as it approaches the halfway point of its big-ticket digital and data plan

The Driver and Vehicle Standards Agency’s digital chief James Munson tells PublicTechnology about the organisation’s investments in people, technology, and a wide range of new services – and why that will not include an online theory test

We are now, at last, all living in a GDPR world. PublicTechnology asks what – if anything – that means, and looks back on the journey we took to get here

The head of Lincolnshire's steps2change service tells PublicTechnology about its use of online CBT and how the digital therapy landscape might evolve