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Analysis: gaps in procurement transparency are nothing new

26 February 2021

The health secretary cited the demands of coronavirus response after being rapped for failing to meet publication deadlines for major contracts. But perusing procurement databases suggests this is no anomaly, PublicTechnology finds

 

‘We’ve launched 18 new digital services since the start of the pandemic’
11 February 2021

Worcestershire County Council’s digital delivery leader Jo Hilditch tells PublicTechnology...

Vendor view: The impact of Covid on local government’s supplier relationships
10 February 2021

PublicTechnology talks to David Hipwell from SAP Concur about the role of the public...

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The innovation strategy should not be a minister saying ‘that one looks shiny’ – Dowden’s pragmatic plan

7 September 2018

Minister for implementation pledges that the upcoming government innovation strategy will be a practical strategy to address problems

Enfield sees the benefits of cloud and insourcing

6 September 2018

Borough council’s head of ICT Nadira Hussain talks about getting the best out of existing digital systems, upskilling staff and recruiting to new roles with insourced services. Gill Hitchcock reports

A month from the e-Referrals deadline, is the NHS ready for paper switch-off?

31 August 2018

October 1 marks the ‘paper switch-off’ deadline. PublicTechnology looks at the stats to assess whether one of the health service’s flagship digitisation schemes is on track.

Crawley’s digital chief on why personalisation matters

13 August 2018

The council’s new head of digital and transformation talks to Gill Hitchcock about expanding online self-service and the potential of AI

Inside the Canadian Digital Service – why immigration transformation represents its ‘first big opportunity’

7 August 2018

In the second of our two-part feature, senior figures at the government transformation agency talk through the services it has built so far and how it intends to be ‘a bit more bold’ in its second year

 

Inside the Canadian Digital Service – how the transformation agency began life ‘on the corner of someone’s desk’

1 August 2018

In the first of a two-part feature to mark the anniversary of its opening, PublicTechnology talks to a range of key figures from the Canadian Digital Service about how it came to be established, its role and remit, and what it learned from the experiences of GDS 

Analyse and apologise – the six golden rules of social media in the public sector

25 July 2018

A range of organisations from across the public sector share their thoughts and experiences on commuters, creativity, and the pros and cons of ‘Manc humour’

Why GDS is still losing the ‘parlour game’ of government

12 July 2018

Martha Lane Fox and Mike Bracken, two of the key figures in the creation of GDS, believe the organisation remains stymied by major barriers in both the civil service and parliament

 

The doctor will virtually see you now – how one ‘forward-thinking’ GP surgery is embracing technology

9 July 2018

Marple Cottage Surgery is leading NHS primary care by improving patient experience with video consultations. Gill Hitchcock finds out more

‘Good things happen when you play nicely’ – GDS takes a new tack

3 July 2018

Director general Kevin Cunnington gives speech detailing how the organisation has ‘changed the way we work with departments’

 

Interview: London CDO Blackwell on why the capital must be ‘visionary, but pragmatic’

29 June 2018

Two weeks on from the publication of the strategy to make London the world’s smartest city, the capital’s chief digital officer Theo Blackwell talks PublicTechnology through the plan and the key challenges ahead

Serious Fraud Office uses artificial intelligence to crack real crimes

22 June 2018

Chief technology officer Ben Denison discusses how the organisation is using technology to get on top of increasingly vast and complex cases of bribery, fraud, and corruption

‘It can really bring to life the work we do’ – how the DWP got social media savvy

19 June 2018

Digital engagement leaders tell PublicTechnology about the department’s use of Twitter and LinkedIn to interact with citizens and potential and current employees

Liam Maxwell: ‘Transformation is nothing to do with tech – it is about a change of business model’

15 June 2018

Government's national technology adviser discusses why getting digital reforms through the machinery of government may require some help from Jason Bourne

 

Interview: government DDaT skills chief on her work to recruit and develop digital leaders

11 June 2018

PublicTechnology talks to the head of capability for the civil service’s DDaT profession, Holly Ellis, about how the mantra of ‘do things once’ is being applied to help departments hire and train digital talent

 

By students, for students – digital life at the University of Lincoln

7 June 2018

Director of digital student life Tom Wright tells PublicTechnology about how the university’s approach to social media is led by students

How Skype is ending isolation for NHS staff in Wales

5 June 2018

After piloting the technology for non-clinical use, Gill Hitchcock reports on how primary care managers in south Wales are looking to overcome confidentiality issues to explore its potential for GP consultations

A Closer Look – assessing a mixed first year for the Government Transformation Strategy

2 June 2018

Rob Driver of techUK looks at the big questions facing the government as it approaches the halfway point of its big-ticket digital and data plan

DVSA drives digital transformation to keep citizens and staff on the road

30 May 2018

The Driver and Vehicle Standards Agency’s digital chief James Munson tells PublicTechnology about the organisation’s investments in people, technology, and a wide range of new services – and why that will not include an online theory test

GDPR: how did we get here, and what on earth happens next?

25 May 2018

We are now, at last, all living in a GDPR world. PublicTechnology asks what – if anything – that means, and looks back on the journey we took to get here

How digital therapy is helping NHS patients in Lincolnshire

22 May 2018

The head of Lincolnshire's steps2change service tells PublicTechnology about its use of online CBT and how the digital therapy landscape might evolve

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Will local government transformation be set back by coronavirus?

28 January 2021

Having long suffered from a scarcity of funding, councils could be forgiven for deprioritising investments in new tech. But public and private and sector leaders tell PublicTechnology...

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