Courts IT issues: Union shelves planned strike

Written by Jim Dunton on 13 September 2022 in News

Week-long industrial action over Common Platform system had been scheduled to start on Saturday

Credit: Sang Hyun Cho /Pixabay

The civil service’s biggest union has called off a week of strike action protesting at issues with HM Courts and Tribunals Service’s unpopular Common Platform IT system.

Industrial action designed to highlight the need for dialogue with HMCTS management over Common Platform’s “negative impact on members’ health, safety and welfare” had been due to start on 10 September and continue to 18 September.

But PCS has announced that the action, which would have involved legal advisers and court associates, had been “postponed” following the death of the Queen last Thursday.

Common Platform allows parties including the judiciary, solicitors and barristers, the Crown Prosecution Service and court staff to access case information.

Related content

PCS said tests in three counties during a pause on national roll-out found tasks took longer, levels of stress among staff increased, and work-life balance was negatively impacted. 

Union members who are legal advisers and court associates voted 93% in favour of strike action in a recent ballot, where turnout was 61%.

Last year, PCS said stress and anxiety levels among officials had gone “through the roof” since the introduction of Common Platform began in September 2020.

It said the system had been beset with technical problems and delays that had slowed cases and added to backlogs.

Other planned industrial action – including that of Royal Mail staff who are members of the Communication Workers Union and railway staff at Network Rail and train-operating companies who are members of the RMT – has also been cancelled because of the period of national mourning.



Share this page




Please login to post a comment or register for a free account.

Related Articles

Supreme Court creates IT and digital leadership role
24 August 2022

Postholder will play a key role in delivering new digital and data transformation programmes

Transfer of probation services to MoJ dogged by IT issues, report finds
19 August 2022

Institute for Government says that renationalisation process was undertaken too quickly – but was ultimately ‘mostly successful’

Customer support contractors at DBS set to strike
9 August 2022

Workers delivering webchat and telephone service via outsourced deal vote for six-day walkout

HMRC lifts lid on £200m programme to achieve data-protection compliance
27 September 2022

Recently released information provides details of three-year project to minimise risk and improve use of data