DHSC contract covers out-of-hours GOV.UK Covid updates

Written by Sam Trendall on 13 September 2021 in News
News

Urgent amendments will be supported by digital content specialist Scroll

Credit: Descrier/CC BY 2.0

The government has signed a six-figure contract to ensure details of coronavirus policy and response can be reflected in urgent out-of-hours updates to the GOV.UK website.

The Department of Health and Social Care has awarded a £380,000 deal to specialist digital content consultancy Scroll. Over the course of the engagement, which commenced on 4 September and runs until 31 March 2022, the London-based firm will provide the department with “an out of hours service for the content design of GOV.UK to reflect the latest updates in the government’s response to the coronavirus”.

According to the contract, this will include the delivery of a “content design-focused service tasked on specified Covid policy areas – such as [the] managed quarantine service”. The supplier will be expected to “ensure updates are worded in plain English with the public in mind”. 


Related content


In addition to delivering urgent updates, Scroll has been tasked with offering an “account management service to handle the transition from day work to the out of hours team”.

The company will “also need to support and advise the [DHSC’s] Covid-19 policy teams on the content design of their respective projects [such as] social distancing guidelines”, the contract added.

Scroll was previously awarded two similar deals, which ran consecutively and covered the period from 19 October 2020 to 3 September 2021.

The new contact is by far the largest, with the previous deals worth a cumulative total of £223,243.

Additionally, Scroll was awarded a five-month £55,000 contract in July to provide content design expertise to the DHSC’s communications team.

Founded in 2004, the company claims to have a “large core team of permanent employees”, supported by a roster of about 250 “associates”.

 

About the author

Sam Trendall is editor of PublicTechnology. He can be reached on sam.trendall@dodsgroup.com.

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

‘Remote monitoring and virtual wards’ – Javid unveils NHS tech transformation plan to clear Covid backlogs
29 June 2022

Health secretary claims that use of NHS app is ‘at the heart of’ strategy to reform health service

NHS Covid Pass set to be phased out within nine months
6 July 2022

Government is considering ‘transition options’ ahead of planned closure of programme for vaccination certification

Order for NHS to share confidential patient info renewed for four months
4 July 2022

Sajid Javid signs off fifth renewal of pandemic-response measure first introduced in March 2020

Whitehall chief: ‘From AOs to perm secs – we all need to be data confident’
20 June 2022

Government operations leader wants departments to make better use of the ‘huge amounts of data’ at their disposal