HMRC chief moots data and development changes

Written by Jim Dunton on 1 March 2016 in News
News

HM Revenue & Customs chief technology officer Steve Walters has detailed two data-driven areas of change his department expects in the coming years.

Walters told delegates at the Public Sector ICT Summit - organised by PublicTechnology’s parent company, Dods - that open standards for data were changing HMRC’s approach to software development, while greater data capacity would also change the way tax was sought.

In a panel session on the topic of “implementing change” Walters said open standards were driving HMRC towards the creation of application programming interfaces (APIs) for developers, rather than creating its own products for end users.

“We've focused to date largely on supplying web applications to consumers,” he said.

“Our big change over the next couple of years is going to be much more APIs, so that people can use those APIs to inspire their applications.”

Asked whether he saw HMRC’s online presence undergoing radical change over the next decade, Walters said he believed taxpayers were likely to find themselves presented with information to verify - rather than input from scratch -  to a greater extent.


Related content

HMRC chief defends record on Google tax collection

Aspiring to change


“Self-assessment was pretty leading edge when it was introduced 10 or 12 years ago - but it was a form to fill in online.,” he said.

“I think that the change we'll make will be the data side of things. When we get more real-time data from other organisations, why should you have to put your bank interest-rate in, why should you have to put your share income in? 

“Couldn't we just get all of that together so we just show you something and say ‘this is what we think your tax level is’?

“The data is going to be the big driver. At the end of the day people are going to pay their tax, and the actual process probably isn't going to change at the back end, but I think the experience and the use of your data at the front end is going to be where the difference is.”

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Cabinet reshuffle: What does it mean for digital government?
22 September 2021

Julia Lopez, the minister responsible for GDS and CDDO, has moved departments – but the digital divisions may now receive more attention from the top of the Cabinet Office

GDS chief on how new government login is avoiding the mistakes of Verify
30 September 2021

Tom Read tells MPs that work to develop new platform is taking a much more iterative approach than its troubled predecessor

DWP offers £105k for leader to ‘build world-class data function’
18 October 2021

Position as head of data as a service represents a ‘once-in-a-career opportunity’, according to department

Related Sponsored Articles

The public sector’s path to becoming Consciously Hybrid
29 September 2021

Experts from HPE outline why effective digital transformation requires a ‘Consciously Hybrid’ approach to cloud - and how best to achieve this