HMRC seeks digital platform for field fraud officers

Written by Sam Trendall on 15 August 2019 in News
News

Tax agency issues procurement alert for ‘notebook application’ for evidence-gathering

Credit: Alpha Stock Images/Nick Youngson/CC BY-SA 3.0

HM Revenue and Customs is seeking an application to allow its field officers investigating fraud to record and process information.

The tax agency has issued an early engagement notice to inform potential suppliers that it is “considering procurement options” regarding its need for a “digital notebook application”. Such an application is needed to allow the department’s field officers to record evidence and other information during investigations into civil or criminal fraud cases.

HMRC is seeking to deploy off-the-shelf commercial software that can be installed on the smartphones and Microsoft Surface Pro hybrid devices used by its Fraud Investigation Services (FIS) division. The software must also integrate with the department’s wider technology estate and infrastructure. 


Related content


“The application will have the capability to: record notes, take photographs, record video [and] audio, receive witness signatures and perform speech-to-text in multiple languages,” the department added. “All case-related notebook entries will adhere to evidential standards, to ensure that contents are admissible as evidence in court. The application will have GPS and date/time-stamp functionality, which will be recorded against the file note when uploaded and saved. Once saved, the file will 'lock' editing functionality.”

FIS is “responsible for the department's investigations to protect funding for UK public services”, HMRC said.

The division “embraces future ways of working and technology to enable our staff to work efficiently and effectively”, according to the tax agency. 

Prior to the launch of any formal procurement exercise, HMRC will host an online “market-engagement exercise”, in which suppliers will be invited to register to receive more information about the department’s needs and answer questionnaires.

 

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Related Sponsored Articles

The age of virtualisation
17 September 2019

After more than 20 years of stability, networks are going through a period of dramatic transformation. BT looks beyond the hype at the real benefits of virtualisation.

Digital Transformation: Connecting and protecting with perfect predictability
10 September 2019

How can you stay ahead in the fast-paced world of digital technology? BT describes how it's a matter of focus... 

How to stay ahead of a changing threat landscape
3 September 2019

The security threat landscape is confusing and changing rapidly – there’s so much out there, how do you understand where the true risks are? BT offers insight from their own experience

The cyber security skills challenge: Hiring for tomorrow
27 August 2019

Organisations must alter their approach to cyber security recruitment in order to combat the global shortage of security professionals, writes BT