HMRC seeks digital platform for field fraud officers

Written by Sam Trendall on 15 August 2019 in News
News

Tax agency issues procurement alert for ‘notebook application’ for evidence-gathering

Credit: Alpha Stock Images/Nick Youngson/CC BY-SA 3.0

HM Revenue and Customs is seeking an application to allow its field officers investigating fraud to record and process information.

The tax agency has issued an early engagement notice to inform potential suppliers that it is “considering procurement options” regarding its need for a “digital notebook application”. Such an application is needed to allow the department’s field officers to record evidence and other information during investigations into civil or criminal fraud cases.

HMRC is seeking to deploy off-the-shelf commercial software that can be installed on the smartphones and Microsoft Surface Pro hybrid devices used by its Fraud Investigation Services (FIS) division. The software must also integrate with the department’s wider technology estate and infrastructure. 


Related content


“The application will have the capability to: record notes, take photographs, record video [and] audio, receive witness signatures and perform speech-to-text in multiple languages,” the department added. “All case-related notebook entries will adhere to evidential standards, to ensure that contents are admissible as evidence in court. The application will have GPS and date/time-stamp functionality, which will be recorded against the file note when uploaded and saved. Once saved, the file will 'lock' editing functionality.”

FIS is “responsible for the department's investigations to protect funding for UK public services”, HMRC said.

The division “embraces future ways of working and technology to enable our staff to work efficiently and effectively”, according to the tax agency. 

Prior to the launch of any formal procurement exercise, HMRC will host an online “market-engagement exercise”, in which suppliers will be invited to register to receive more information about the department’s needs and answer questionnaires.

 

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Related Sponsored Articles

Case Study: Cryptocurrency, connectivity and the cloud
12 November 2019

BT presents findings from cryptocurrency firm Gemini on how they're providing customers with direct connectivity thanks to the Radianz network

How do changing user expectations shape our approach to security?
29 October 2019

BT interviews Chris Roberts from Cisco to discuss the impact of our fast-paced culture on an enterprise’s network security measure

"Cyber crime is big business": Cyber awareness month
22 October 2019

As part of October’s Cyber Security Awareness Month, BT is sharing their top tips on how keep information secure for both you and your organisation