NHSX to review patients’ online channels

Written by Sam Trendall on 26 February 2020 in News
News

National organisation to consider efficacy of existing portals and apps

Credit: Adam Peck/PA Wire/Press Association Images

NHSX is to conduct a national review of the online channels through which patients currently interact with the health service.

The national technology body has published a contract notice seeking a supplier to support a review of existing patient interfaces across the NHS. This includes online portals, digital personal health records (PHR), and apps. 

The exercise will take four weeks and will focus on the functionality of current tools, as well as their value for money. It will also assess tools against the technology and service standards set by the NHS and the Government Digital Service.


Related content


“We would like a team to assess whether patient portals, PHRs and other apps we outline are meeting the needs for patients who need to connect with clinical teams and see key parts of their patient records,” NHSX said. “More broadly are they the right solution to solve the problems they are procured for.”

The technology organisation said that the project had been prompted by requests from representatives of NHS trusts who would like guidance on where best to invest in new technologies.

“NHS colleagues in trusts have told us that they are considering investing further in patient interfaces but would like more input from NHSX to judge if they are worthwhile,” NHSX said. “We have an opportunity to influence those purchasing products and services with this work.”

Applications for the project are open midnight on Friday 28 February, ahead of a scheduled start date of Monday 16 March.

The work will be worth an estimated £35,000 to the winning bidder.

 

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Fewer frameworks and more ministerial muscle – how government can make good on its SME agenda
2 July 2020

The results of techUK’s annual GovTech SME Survey suggest the Digital Marketplace has made a positive impact on access to the public sector tech market but, according to Henry Rex, there are...

Contact-tracing success rate drops
26 June 2020

Data shows declines in the proportion of both confirmed cases and their contacts being reached by tracers

Related Sponsored Articles

Interview: CyberArk EMEA chief on how government has become a security leader
29 May 2020

PublicTechnology talks to Rich Turner about why organisations need to adopt a ‘risk-based approach’ to security – but first make sure they get the basics right

Accelerating sustainability in the age of disruption
21 May 2020

HPE shows why organisations are increasingly seeking to understand and consider the environmental impacts of their IT purchasing decisions