Universal Credit claimants to get online option to apply for advances in ‘spring 2018’

Written by Sam Trendall on 25 November 2017 in News
News

New digital service to be created following £1.5bn support package unveiled in the Budget

Credit: Kin Cheung/AP/Press Association Images

The £1.5bn support package for the rollout of Universal Credit will include provision for people to apply online for advances.

Beginning in “spring 2018”, claimants will be able to use a digital service to apply for an advance on their first Universal Credit payment. The government has advised new claimants that it “usually takes about six weeks” for the initial payment to be made. 

While they wait, recipients that find themselves unable to pay rent or buy food or other necessities can apply for an advance payment. Advances can also be issued if a newly reported change in circumstances affects a claimant’s payment schedule.


Related content


Currently, applications for an advance can only be made via the Universal Credit telephone helpline, or by talking directly to a designated “work coach”. 

In the spring of next year, an online system for making applications will be made available, which the government said will make it “even easier for a claimant to access an advance if they need it”.

The development of this new service is among a raft of support and improvement measures provided for by a £1.5bn funding package unveiled by chancellor Philp Hammond in the recent Budget.

Last month the government claimed that 99% of new claims for Universal Credit are made online.

 

About the author

Sam Trendall is editor of PublicTechnology

Tags

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Interview: CDDO chief Lee Devlin on the ‘move from being disruptive to collaborative’
23 May 2023

In the first of a series of exclusive interviews, the head of government’s ‘Digital HQ’ talks to PublicTechnology about the Central Digital and Data Office’s work to unlock £8bn...

Government full FoI responses fall below 40% for first time
2 May 2023

Treasury, Defra, Foreign Office, DLUHC and Cabinet Office each provided all requested information to no more than a quarter of inquiries

Government should publish user research for the public good
20 April 2023

Departments now possess vast volumes of data on citizens' experiences of digital services and should make this information publicly available, according to Joe Tomlinson from the University...

Consultation reveals widespread opposition to proposed data-sharing laws for government login system
26 May 2023

Overwhelming majority of respondents voice disapproval but government will press on with plans to bring forward legislation

Related Sponsored Articles

Proactive defence: A new take on cyber security
16 May 2023

The traditional reactive approach to cybersecurity, which involves responding to attacks after they have occurred, is no longer sufficient. Murielle Gonzalez reports on a webinar looking at...