HMRC head encourages use of online services as committee probes lengthy call-waiting times
Jim Harra tells MPs that any ongoing delays in telephone service are unrelated to homeworking or last month’s major outage
NHS picks suppliers for £200m voice recognition and digital dictation framework
A total of 12 firms feature across four lots on deal that runs for an initial term of two years...
FCDO signs £10m deal for support of government’s Secret IT system
Supplier appointed to two-year contract to provide services to government-wide Rosa service
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DWP seeks £100k leader to help ‘become a truly data-driven department’
Role comes with remit to create vision to ‘transform work’ of government agency
Government chief picks digital skills as biggest challenge of 2023
Cabinet secretary cites need for departments to recruit more people from STEM backgrounds
Scottish officials granted right to switch off outside working hours
New policy stipulates Scottish Government workers should not be asked to answer calls and emails beyond contracted hours
MoJ leads £4m deal for heat and motion sensors to measure government office occupancy
Technology will be used to provide reports broken down by agency, directorate and team
Whitehall digitisation hampered by 30 years of ‘over-optimism’
NAO chief Gareth Davies says that government needs to invest in tech to achieve efficiencies
Government puts £30m into 6G development
Money committed to support next-generation network – although vast majority of country still has limited or no 5G coverage
HMRC invests in £500k software tool to improve recruitment experience
Department buys specialist tech to gather feedback
Government presses on with plans for York hub
Minister reveals site is slated to open in 2027 and will host officials from vetting agency
‘Significant escalation’ – Christmas strikes planned over courts IT system dispute
Legal advisers and court associates vote to take industrial action over controversial Common Platform
NHS signs £9m delivery partner for digital patient records programme
National body awards contract to support rollout of scheme to implement electronic patient records
Digital policymakers must look beyond tech firms for ‘broader range of opinions’
DCMS chief says that companies, while useful, provide a ‘single and partial view’
Whitehall graduate scheme members to vote on possible strike
Fast Stream participants – many of whom work in DDaT roles – are to undertake a statutory ballot
HMRC estimates 100,000 missed calls during web and helpline outages
Department issued communications advising traders not to travel to ports while services were impacted
Government STEM agencies back industrial action
Bodies including Dstl and the Met Office are among the bodies to indicate most support for potential strikes
Financial services reforms look to bring crypto inside regulation
Government proposals aim to support the greater use of digital assets in the investment sector
Government pursues £15m digital project to ‘transform how people become teachers’
Department for Education looks to improve online tools to help apply for teaching profession and receive greater support throughout classroom career
Edinburgh creates security hub to support smart-city ambitions
Council leader says that Scottish capital is looking to use tech to become 'more sustainable and data-driven'
‘We’re not a remote-working organisation’ – spending watchdog head
NAO chief Gareth Davies tells MPs that, while auditors now spend less time onsite, in-person fieldwork remains essential
Nearly a third of Defra’s 2,000 applications are past end of life, auditors find
Department must commit a decade of work and three quarters of its IT budget to upgrading ageing kit
Welsh Government considers reducing office space as remote working dominates
Data shows only about one in 10 officials is now in the office on any given day
NHS trials digital GP health check-ups that patients can complete remotely
Thousands of patients in Cornwall will be the first to online system for delivering checks to patients aged over 40