HMRC head encourages use of online services as committee probes lengthy call-waiting times
Jim Harra tells MPs that any ongoing delays in telephone service are unrelated to homeworking or last month’s major outage
NHS picks suppliers for £200m voice recognition and digital dictation framework
A total of 12 firms feature across four lots on deal that runs for an initial term of two years...
FCDO signs £10m deal for support of government’s Secret IT system
Supplier appointed to two-year contract to provide services to government-wide Rosa service
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MPs bemoan lack of assessment of major projects
Reports on progress of big transformation and infrastructure programmes are patchy and often lacking in detail, according to PAC
HMRC phone and online services impacted by weekend outages
Treasury committee presses department for answers
Home Office unveils £55m data deal to ‘transform casework’ and support controversial watchlist
Department publishes details of three-year contract
Publication paused on departments’ annual strategy plans
Agencies will not be required to release documents for the current fiscal year
Government shared services – warning issued over funding shortfall and risk of system failure
Whitehall shared services rollout at ‘serious risk of repeating past mistakes’, watchdog warns
EXCL: Government red team security unit to test departmental defences with hostile reconnaissance
Specialist supplier will support in searching – and then attempting to take advantage of – ‘vulnerabilities and exploitable information’
Home Office seeks software developers to meet ‘daring targets’ for use of automation
Department looks for trio of experts to join specialist team
Whitehall job cuts could fund recruitment of top tech talent, report finds
Paper from IfG think tank encourages departments to put savings towards boosting skills in key areas
Tech giants paying ‘significantly more tax’ following HMRC digital services levy
Tax agency raised £83m more than expected during 2021 fiscal year
Public covid probe seeks data leader to take on ‘critical role for the inquiry’s reputation’
Post comes with £70,000-plus salary and responsibility for data protection
‘Poor and misleading’ – statistics chief criticises DHSC over post concerning nurses’ pay
Chair of UKSA Robert Chote responds to concerns raised about update posted by department’s Twitter account
MoD brings in Amazon to boost tech skills of Armed Forces leaders
Ministry claims that MoU is a first-of-its-kind deal
Scotland reviews expansion of FOI laws to include commercial suppliers
Citizens invited to submit responses
DBS staff set for more strikes in stand-off with IT outsourcer
Contact-centre workers have previously been offered a 3.25% raise by Hinduja Global Solutions
ICO chief: “We are not ‘going easy’ on government”
Commissioner claims that fining public bodies simply creates a ‘money-go-round’
HMRC creates specialist data team to ‘improve revenues and transform tax’
Leader sought for newly established unit
‘Not in our DNA’ – DVLA chief reveals agency’s struggles to enable remote access during pandemic
Julie Lennard tells MPs ‘everything has been designed’ to operate onsite
DWP brings in digital support for Universal Credit programme in £5m deal
Contract covers improvements to existing services and supporting migration for millions still claiming legacy benefits
Scottish Prison Service doubles digital team
Organisation has also made significant use of contractors
Braverman claims passport crisis is ‘fixed’ – but processing times remain at ten weeks
Home secretary and senior official give evidence to select committee
EXCL: Cabinet Office alerted to data breach – and fails to respond for 10 days
Personal details of civil servant and supplier exposed by inadequately redacted document, discovered by PublicTechnology