HMRC head encourages use of online services as committee probes lengthy call-waiting times
Jim Harra tells MPs that any ongoing delays in telephone service are unrelated to homeworking or last month’s major outage
NHS picks suppliers for £200m voice recognition and digital dictation framework
A total of 12 firms feature across four lots on deal that runs for an initial term of two years...
FCDO signs £10m deal for support of government’s Secret IT system
Supplier appointed to two-year contract to provide services to government-wide Rosa service
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‘DCMS can speak with a single, expert voice on digital policy within government’
Perm sec Healey claims that department’s emergence as the go-to place for tech policy is ‘an incredible asset to the UK’
Government to study ‘key vulnerabilities’ of cloud sector and estimate national cost of outages
Research will consider potential impact of system failure on the country’s finances and way of life
Whitehall hiring watchdog notes ‘increase in digital roles – which can be harder to recruit’
Civil Service Commission picks out recruitment of STEM specialists as an area of focus, as annual report reveals serious failings in Cabinet Office process
Tourism agency invests in software tool to boost work with online influencers
Technology will help track and monitor content posted by social media users
MoJ slammed for tagging scheme that ‘wasted £98m of taxpayers’ money’
MPs criticise ministry’s unrealistic ambitions and lack of scrutiny
DVLA recruiting four senior techies to tackle legacy and help create ‘digital workplace’
Government agency opens hiring process for quartet of IT leadership posts
DWP looks to embed machine-readable laws into digital ‘Universal Credit navigator’
Department works with government lawyers and specialist tech firm to pursue ‘rules as code’ project
Integration of NHS Digital brought forward to January
Government claims merger will improve data sharing across health service
MPs to probe government property plans in light of ‘seismic shifts to working culture’
Parliamentary committee will examine strategy and implementation to date
Digital and robotics key to HMRC cuts, CEO says
Demand for headcount reductions and other savings can be achieved via use of tech in services and operations, Jim Harra tells MPs
UK and US launch joint military operation to tackle cyberthreats
Exercise seeks to identify and help combat digital attacks
Spend controls and patchy engagement hampering efforts to boost civil service commercial skills, according to Whitehall chief
Ongoing ‘competing priorities’ still get in the way of long-term work to boost buying savvy, says Alex Chisholm
Bank of England signs deal with £45m IT partner
Tech company will provide central bank with a range of hardware, software and services
Home secretary Braverman leaves post after sending official document via personal email
Use of personal accounts – which came under scrutiny during the pandemic – is a contravention of government guidelines
Users report Home Office online system providing wrong person’s immigration details
Minister admits department is ‘aware of technical issues’ in which users are presented with someone else’s status
HMRC property-valuation unit invests in web-mapping tool for ‘historical aerial photographs’
Agency that helps set council tax signs 18-month deal with specialist data firm
Annual public sector financial report faces delays after problems with Treasury IT system
Department’s new OSCAR II platform encountered ‘capacity issues’ over the summer
Police given new guidelines on gathering evidence from rape victims’ phones
Minister claims that new Code of practice outlines that investigations must ‘focus on the suspect, not the victim’
Royal Navy looks to algorithms and analytics to detect anomalies in helicopters
Ministry signs contract with specialist firm to provide an application for engineers to probe data
Chris Philp takes ministerial reins of GDS and CDDO
Digital agencies have yet another new politician in charge after Croydon South MP is moved on from the Treasury
HMRC told to step up Covid fraud recovery work
National Audit Office finds that tax agency is ‘falling short’ in efforts to claw back £4.5bn lost to fraud and error in pandemic support programmes