HMRC finds strong support for online Child Benefit claims – but ‘digital by default’ would cause problems for one in five users
Department publishes findings of study conducted ahead of planned digitisation initiative
Government urged to update product safety standards for internet age
Parliamentary committee laments pace of progress so far in changing rules
Whitehall shared-services implementation requires funding and focus, MPs warn
Public Accounts Committee warns that lack of support could imperil delivery
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MPs press Treasury on source of funding for £400m buyout of satellite firm
Committee chief claims that government has refused to answer or otherwise dodged questions about OneWeb purchase
HMRC ramps up crypto crime capabilities with £850k software tool
Tax agency acquires software to help ‘keep pace with new developments’
DWP and software firms exploring retirement savings platforms for self-employed – pensions minister
Laura Trott claims that automatic enrolment remains unsuitable for freelances – but other digital options may have a part to play
HMRC plans to offer online claims for Child Benefit by end of 2023
Department aims to build on digitisation work enabling citizens to view details of existing claims
Government offers £120k for leader of Public Sector Fraud Authority
Newly established data-centric entity begins recruitment for first permanent head
More than 850,000 filed online tax return on HMRC deadline day
Department reveals that tens of thousands completed annual process ‘with minutes to spare’
HMRC seeks finance chief to manage £1bn digital and IT spend
Role comes with salary of £130,000 and remit to advise department on major tech investments
DWP signs £100k deal to ensure accessibility of Universal Credit digital services
Consultancy brought in on two-year contract to deliver audits and recommend improvements
HMRC seeks complete ‘digital fingerprint’ of online interactions to help fight fraud
Tax agency engages with suppliers that could provide tools to capture and analyse a wide range of user data
Companies House recruits for digital and data leadership duo
Senior positions offer potential six-figure salaries
Cabinet Office migrates data as Covid fraud hotline is wound down
Dedicated reporting tools for coronavirus-related scams are being shuttered and case information transferred to law-enforcement entity
MPs doubtful on customer-service impact of HMRC digitisation
Public Accounts Committee report is ‘not convinced plans will sustainably reduce demand for traditional channels’
NCSC and law enforcement investigate major Royal Mail cyberattack
Incident, which has been linked to Russian ransomware group, has left customers unable to send items overseas
EXCL: HMRC reviews contact-centre resilience after ‘multiple service incidents’
Assessment was commenced shortly after five days of outages – but identified ‘no immediate concern’, according to supplier
HMRC leader: ‘We have an ambitious digitisation agenda – and we need to stay on course’
Deputy chief executive reflects on the department’s operations in an ‘ever-more connected world where money can move across continents in minutes’
NS&I plans technology transformation
Chief executive discusses ambition to ensure a ‘strong, resilient infrastructure’ for national savings bank
Valuable advice – inside the Government Office for Technology Transfer
The newly established GOTT aims to help agencies realise the value of their assets. Its chief executive explains all.
HMRC estimates 100,000 missed calls during web and helpline outages
Department issued communications advising traders not to travel to ports while services were impacted
Financial services reforms look to bring crypto inside regulation
Government proposals aim to support the greater use of digital assets in the investment sector
‘We’re not a remote-working organisation’ – spending watchdog head
NAO chief Gareth Davies tells MPs that, while auditors now spend less time onsite, in-person fieldwork remains essential
MPs bemoan lack of assessment of major projects
Reports on progress of big transformation and infrastructure programmes are patchy and often lacking in detail, according to PAC