DfT declines review of undigitised DVLA processes for citizens with health conditions
MPs found that ‘inefficient’ manual processes contributed to a pandemic backlog of driving licence applications from those with notifiable medical needs
Ex-intelligence chief ‘appalled’ at ministers’ use of private messages
Former GCHQ and Home Office leader David Omand expresses disapproval of use of WhatsApp and...
NHS app: Local bodies required to offer patients choice of treatment providers
Citizens will be presented with details of five or more hospitals or other options
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Government should publish user research for the public good
Departments now possess vast volumes of data on citizens' experiences of digital services and should make this information publicly available, according to Joe Tomlinson from the University of York
Capita admits possible compromise of customer data during cyberattack
Attackers had unauthorised access for nine days, outsourcing firm announces
Government creates Smart Data Council to target citizens’ monthly bills
Numerous departments and industry groups to take part in initiative aiming to eliminate £1,000-a-year ‘loyalty penalty’
Home Office signs £8.5m deal to expand use of immigration casework prioritisation tool
Technology is also set to be used to prioritise workloads in other areas of departmental operations
Government can boost confidence in services by doing better on FoI
The UK’s data watchdog has created a range of resources to help public-sector organisations comply with their transparency obligations, according to the ICO’s Deborah Clark
WhatsApp and private email banned for government use at higher security tiers
Officials are warned that, if they choose to use non-corporate channels, they must 'be prepared to defend your choices'
Home Office slammed for ‘extremely poor’ efforts to tackle online fraud
MPs criticise national cybercrime reporting service and other government initiatives
Government to crunch the numbers on 6,000 major projects as part of work to ‘ensure realistic cost projections’ in future
New Data Benchmarking Service gets off the ground with information injection
Service-complaints body urged to press on with ‘long-awaited’ reform
MPs warn dangers of ombudsman’s current approach, as body cites improvements of three-year tech and data strategy
Government urged to act as annual fraud losses quadruple in four years to more than £10bn
Newly created specialist body should work to help departments improve data analytics
TikTok hit with £12.7m fine for unlawful use of children’s data
ICO investigation finds that video platform failed to prevent more than one million underage users signing up
Capita working on restoring client services after cyberattack
One of government’s biggest IT suppliers claims that there is 'no evidence' of data breach
ICO reprimands NHS Highland for disclosing identities of HIV patients
Regulator applies new approach to the public sector by issuing recommendations rather than a £35,000 fine
Diamond retained for second term as UK’s national statistician
Incumbent chief was reappointed following an open competition
ICO to fast-track public interest Freedom of Information complaints
Regulator expects to give up to a fifth of complaints faster treatment
CDDO launches Data Maturity Assessment for Government
Departments have committed to carry out assessments based on 97 areas
Open transport data to help public plan and pay
Department for Transport publishes catalogue of datasets, following support for open bus and roadwork data
HMRC chief signs off on £200m plan to address areas of ‘greatest risk’ to data protection
Major programme seeks to ensure compliance with UK GDPR and other legislation
‘Damaging to public trust’ – ministers and departments warned over statistical shortcomings
Annual report from charity Full Fact claims numerous senior figures failed to correct misleading claims
DWP data analysis scheme repaying more than £20m a month in pension arrears
Statistics show acceleration in repayments – but £750m of underpayments are still to be addressed
Courts workers agree to end dispute over IT system troubles
Union’s agreement with HMCTS includes concessions over how cases are inputted and admission of faults with new platform