Poor data and lack of strategy perpetuate Whitehall skills gaps, report finds
Study from the IfG disputes notion civil service is dominated by generalists, but that experts’ impact is stymied
Defra revamps recruitment to reduce reliance on consultants
Digital chief Harriet Green tells PublicTechnology Live event that department has...
Hancock a shareholder in family document digitisation firm that won NHS deals
DHSC says health secretary ‘acted entirely properly’
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National statistician: ‘Digital census presents new opportunities and challenges’
Sir Ian Diamond discusses the use of data during the pandemic, and how the ONS will balance this ongoing work with the demands of the national census next year
The biggest stories of 2020 – part two
PublicTechnology completes our round-up of the most read and significant stories of 2020
IPA head on working to ensure major-project success during a challenging year
Nick Smallwood discusses the key areas of focus needed for government to deliver transformation schemes
NAO head on the challenges of assessing major projects via ‘fully remote auditing’
Gareth Davies also reveals his organisation’s penchant for online treasure hunts
DWP head: ‘This year we’ve brought forward transformation projects that were planned for the future’
Perm sec Schofield on how the department made rapid investments in digital solutions to enable homeworking
The biggest stories of 2020 – part one
PublicTechnology rounds up the most-read and significant stories we covered this year
The four (non-coronavirus) public sector tech trends that will define 2021
PublicTechnology editor Sam Trendall picks out the big issues that might shape the year ahead. Apart from that one.
‘I am proud of DCMS’s partnership working between ministers, officials and stakeholders’
Permanent secretary Sarah Healey on the challenges of working remotely, and the prospect of opening presents via videoconference
HMRC head Harra on a year of ‘finding solutions to unprecedented problems’
Tax agency boss discusses the difficulty of relying on videoconferencing to care for staff during a tough time
GDS head Fiona Deans on the ‘clear vote of confidence’ of the spending review
Interim director general discusses the organisation’s achievements this year – and its Love Actually-inspired Christmas festivities
Was 2020 a watershed for public sector use of algorithms?
This year saw public protests about the use of predictive analytics in decision-making. As the technology becomes more widely used in many public services, PublicTechnology asks experts about the implications for government, the law – and the citizens affected
Chair of exam regulator points to ‘very difficult summer’ in resignation
Roger Taylor is to depart Ofqual claiming that organisation is in ‘good shape’ after moving on from algorithm fiasco
Review finds exams cannot be moved online in the near future
Regulator picks out five major barriers to remote assessment
NAO finds Test and Trace outsourcing saw ‘substantial resources spent on staff providing minimal services’
Call-handlers were unoccupied half the time, auditors’ report found
Ofqual hunts digital and data chief
Qualifications regulator offers £80k in bid to recruit DDaT director
Stockport reaches 8,000 citizens with digital skills drive
Council CEO claims use of tech platforms has enabled local residents to stay connected
HMRC chief admits call-handling struggles have ‘imposed on the patience’ of customers
Jim Harra tells MPs performance improved in second half of the year
Regulator claim success in bid to get Apple to open up on apps’ use of data
App Store will now feature more privacy information following campaign by CMA
Scotland outperforming rest of UK on digital public services, report finds
Study commissioned by Scottish Government identifies areas of potential improvement to catch up to Nordic countries
Scottish Government to put £2bn into creating ‘globally-competitive high-tech economy’
New national investment bank will support sustainable technology to support drive for net zero emissions target
Government urged to bring in emergency legislation to combat vaccine disinformation
Shadow minister and campaign group call for new laws