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London Borough of Hounslow says that resident demand has led to it shifting its housing benefit and council tax services completely online.

Reporting a missed bin collection is much harder than finding council rubbish tip opening times, according to a new study of local authority mobile phone usability.

Scotland’s public sector is “scrambling” to stay on top of growing demands for improved digital infrastructure, a head of IT within the NHS has warned.

London Borough of Islington has approved the appointment of a supplier to deliver an ICT solution to join up social and health care records in a contract worth £10m.

Ahead of his speech at the Socitm Spring Conference, Councillor Theo Blackwell explains Camden's blue sky approach to improving access.

Councillors at a North Yorkshire local authority are still struggling to get to grips with iPads provided to them two years ago and will receive additional training.

Central government is to introduce a text message notification service for some services from February in an attempt to reduce phone enquiries.

App and software developers will later this month gather for a hackathon to find uses for a new API newly created for Bristol’s transport services.

Bristol’s elected mayor George Ferguson has topped a list of leaders in local government using social media.

Chi Onwurah, shadow minister for culture and the digital economy, has signed up to speak at Socitm’s Spring conference.

Shropshire Council is spending £600,000 on agency staff over the next three months to redesign its ICT infrastructure.

Eddie Copeland, head of the technology policy unit at think tank Policy Exchange, takes a look at the year ahead for ICT in the public sector.

Unifying ICT security contracts can help local authorities achieve big savings - and improve confidence in their protection - hear Sophos experts discuss during a dedicated webinar.

We catch up with the chief information officer at City of Edinburgh Council about the challenges she expects to face in 2016.

Citizens are failing to share local authority content with friends on social media, indicating content is “not up to scratch”, according to a new study.

An online platform provider owned by Kirklees Council has launched a new website for benefits enquiries aimed at saving the council £400,000 a year.

Digital economy minister Ed Vaizey has announced that Manchester has won £10m from government to support a test scheme for Internet of Things technology.

Spending Review moves to boost digital government are focused too much on Whitehall, according to Socitm.

The ICT sector has given a cautious welcome to chancellor George Osborne’s Spending Review, but questions remain over what money pledged to the Government Digital Service will pay for.

Chancellor George Osborne today confounded expectations by almost doubling the annual budget for the Government Digital Service (GDS).

Groups behind ransomware campaigns are set to concentrate their attention on local government in 2016, according to a report by security experts.