Engaged Citizens: Connecting Citizens to Services
Local authorities throughout the country face dwindling budgets and ever-greater pressure on public services. That makes it imperative to deliver services as cost-effectively as possible, while safeguarding their quality. Find out how to use technology to respond to this challenge, with Unify’s nine-point roadmap. It explains how to connect citizens to services using a variety of channels, such as social media and digital self-service, with clear examples of best practice drawn from across the world.
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