White Papers

The Evolving Office: The impact of the pandemic and EU Exit on future working environments in the public sector

04/05/21

Between January and March Dods conducted research, commissioned by SAP Concur, across central and local government in order to better understand the impact of the pandemic and EU Exit on the future office environment in government. In this webinar, we discuss results of this research and examine how the way we work as a society has changed.

Public Sector Automation in 2021 and Beyond

04/05/21

In this webinar, our expert panel discusses the benefits of automation and the technology that can be used to improve workforce productivity

The Future of Work

22/04/21

This white paper from Dods Research and SAP Concur builds on survey responses from 233 decision makers within central and local government - including those in HR, Finance, Operations, Procurement and more - to understand government's future priorities. 

Does the public sector need a new plan for digital?

22/04/21

This webinar explores whether digital transformation paths need to be replotted, as the pandemic has cast fresh light on what organisations previously thought were their priorities.

PublicTechnology Live

13/04/21

Catch up with discussions and presentations from senior officials, and representatives of local government, NHS and industry, covering digitisation, data ethics, and the impact of the pandemic of transformation.

PublicTechnology Live 2021 – Solarwinds Demo

08/04/21

In these videos, learn more about hybrid IT, and explore how monitoring and management technologies can help technology professionals stay on top of their device and infrastructure estate

Contact Centre Buyer's Guide: 2021 Edition

26/03/21

This 8x8 Essentials eBook guides you through how to choose the right contact centre platform for your public sector organisation. 

The present and the future of higher education IT

26/03/21

This report from Citrix presents the finding of a survey exploring IT's vital role during the pandemic, and how it can help shape the university of tomorrow

Will local government transformation be set back by coronavirus?

28/01/21

Having long suffered from a scarcity of funding, councils could be forgiven for deprioritising investments in new tech. But public and private and sector leaders tell PublicTechnology that digital has never been more important. 

UK Government: From cloud first to cloud appropriate?

03/12/20

Since 2013 the UK Government’s flagship ‘Cloud First’ policy has been at the forefront of enabling departments to shed their legacy IT architecture in order to meaningfully embrace digital transformation. In this paper, Cloudera outlines three events that could threaten the Cloud First approach.

Data breaches and cyber spending – tracking public sector security trends

20/07/20

In this research PublicTechnology – in association with Cyber Ark – sought to find out how the public sector’s approach to data protection and cybersecurity has developed in recent years. 

Eliminating the growing pains of government IT modernisation

16/07/20

UK Government departments and agencies are undergoing a transformative phase in technological modernisation in order to bring a private-sector level of customer experience to citizens. In this report, Cloudera examines the three biggest challenges - managing workflow continuity, leveraging the immense quantity of data made available by modernisation, and guaranteeing security and governance across hybrid and multi-cloud environments.

Modernising Spend Management in the Public Sector: Efficiency and Simplicity

18/06/20

This whitepaper by Global Data, commissioned by SAP Concur, explores some of the public sector's successful implementations of spend management systems

Digital Transformation in UK Central Government

15/06/20

This report by Citrix explores how to best deliver both the human and functional aspirations of the government’s Smarter Working programme 

Covid-19: Enabling a return to normality with an effective public warning system

03/06/20

Are contact tracing apps or a “Test, Track and Trace” strategy enough to get the UK safely back to normal after COVID-19? A public warning system that leverages location data for targeted alerts to mobile phones can extend the value of this approach.

This white paper from Everbridge looks at the learnings from countries that used such systems to accelerate a return to normal.

Serve today, build tomorrow: A guide to delivering responsive local government

14/05/20

This eBook by HPE shows how hybrid cloud services can be used to transform and enhance relationships with citizens and businesses. 

For sense and sustainability: IT and sustainability in the public sector

11/05/20

This report by Citrix reviews the results of a survey of more than 500 organisations to build a picture of their priorities, policies, and potential for more sustainable IT

Webinar: How to Design a Government Service

29/04/20

In this webinar, hear from the Civil Aviation Authority and its delivery partner BJSS on how it developed a service for resgistering drones.

Transforming healthcare and access to electronic patient records for the NHS

02/04/20

Featuring case studies from Portsmouth Hospitals and Lewisham & Greenwich NHS Trust, Citrix’s new report explores how today’s advances in technology are delivering positive change in healthcare. 

Insider Data Breach Survey 2020

30/03/20

This report from Egress, built on the back of an independent survey, explores the significant challenge of insider breaches – employees either deliberately or accidentally sharing sensitive data.

Digital Self-Service in the Public Sector

20/01/20

Since the introduction of the Government Transformation Strategy (2017), public sector organisations have set out to transform the relationship between citizen and state. But a recent survey found that only 8% of participants are ‘very confident’ in their organisation’s readiness to respond to digital challenges. This report from GOSS Interactive outlines the results of the survey, provides case study examples, and offers recommendations for organisations looking to deliver successful digital strategies. 

The future of mobile working in the public sector

09/01/20

Today, public sector organisations are faced with ambitious targets for service improvements and if these targets are to be achieved, resource management is crucial. This report from CACI examines the results of a survey into how public sector organisations are managing their mobile workforce resources.

Are you cloud first or cloud smart?

16/08/19

In this podcast Phoenix Software are joined by VMware’s Director of Global Cloud Strategy to discuss practical options for UK public sector IT teams, who are finding that there are challenges in fully adopting a cloud first approach.

Maximize your investment in Microsoft Office 365 with Citrix Workspace

16/08/19

Office 365 has much to offer organisations of all sizes – but any public cloud-based solution may introduce risk as well as opportunity. In this report, Citrix shares their recommendations for addressing common challenges and establishing an integrated approach to cloud, mobility, security, user experience and overall IT efficiency. 

SD-WAN is the cornerstone of network transformation

01/03/19

This new report by International Data Corporation shows why digital transformation should go hand in hand with network transformation and reviews the factors that organisations should carefully consider in their network migration. 

2018 Unisys Security Index: United Kingdom Report

07/12/18

This report covers the results of the 2018 Unisys Security Index – the only recurring snapshot of security concerns conducted globally. The index is a calculated score out of 3001 that measures consumer attitude over time across eight areas of security in four categories: national security, financial security, internet security, and personal security. 

A Practical Approach to Cloud in Local Government

23/10/18

 Leaders of 13 local authorities, brought together by local government solutions specialist Pythagoras, share their insights on making cloud a success