HMRC seeks five senior managers to spearhead major digital rollout

Written by Sam Trendall on 2 August 2017 in News
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Department offers salary of £90,000 and promises candidates ‘this is not the civil service as you know it!’

The five programme managers will be responsible for overseeing a "massive digital revolution, unparallelled across government", HMRC said  Credit: PA

HM Revenue and Customs is seeking to recruit five senior managers to spearhead a major rollout of digital services across the department.

HMRC is advertising five digital service programme manager positions. The roles are likely to come with a starting salary of between £80,000 and £90,000, the accompanying candidate pack said. Successful candidates will be based in one of six UK locations: Newcastle-upon-Tyne; Worthing; Shipley; Telford; Manchester; and Cardiff.

The programme managers will be responsible for “leading a portfolio of complex IT projects, and [a] major delivery programme”, HMRC said. This will involve the implementation of “new digital services using agile development methods”, the department added.


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Other responsibilities of the roles will include managing relationships with major suppliers, garnering support and engagement from senior management both in HMRC and across government more widely, and helping to identify and develop talented staff while “building digital professionalism in your programme”.

Candidates must arrive with a track record of delivering digital services and leading the implementation of major programmes. They must also have experience of working with a diverse range of people and job functions. Furthermore, they need to be “an inspiring leader and manager, with the ability to build, nurture, and lead highly creative teams [and have] an ability to drive cultural change through cutting-edge delivery”, the candidate pack said.

Anyone wishing to apply needs to send HMRC a CV and a statement of suitability of no more than two pages in length, as well as a completed diversity monitoring form and a supporting information form. The deadline for applications is 4pm on Monday 4 September.

Candidate assessments will then take place in the two-week period commencing on Monday 11 September, with final interviews scheduled for the week beginning 25 September.

Those ultimately appointed will report to Joanne Rowland, HMRC programme director. In a welcome message in the candidate pack, she said that the programme managers will big a big role in helping the department “to become a smaller, digital customer-centric, and more professional organisation”.

"This is not the civil service as you know it!” she added. “HMRC is going through a massive digital revolution, unparalleled across government. We are building an exceptional team of highly skilled and knowledgeable senior IT leaders from diverse backgrounds across both private and public sectors.”

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Sam Trendall is editor of PublicTechnology

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