High-profile social care reviews have highlighted the need for comprehensive record-keeping. James Foley, vice-president for customer experience at BT smartnumbers, asks whether the electronic recording of meetings could improve trust between clients and social workers.
Budget pressures are persuading governments to look to the cloud to improve services while keeping costs down. Max Peterson of Amazon Web Services sets out five questions to ask yourself along the way.
A straw poll session at this year’s Socitm Spring Conference revealed some uncomfortable insights on the state of digital transformation across the UK public sector. Mel Ross looks at what’s to be done.
Faced with the effects of years of austerity and ageing technology, investing in digital will be essential for the justice system - but new technology must work for the people, writes Melanie Mylvaganam, IT policy analyst at the Bar Council.
Editor’s letter: From universities to councils, and why diversity should be a major part of our coverage
PublicTechnology’s new online editor Rebecca Hill talks about the similarities between her old and new beats, as we launch our series focusing on diversity in public sector technology.
AI might be flavour of the month, but are robots really the future for council services? Stuart Dorman, chief innovation officer at Sabio, says that robots don’t have all the answers.
As part of PublicTechnology's Brexit series, Socitm president Geoff Connell says that we shouldn’t jump to conclusions about the effect of the referendum as there is still much legal wrangling to be done.
As part of PublicTechnology’s Brexit series, David Walker does some number-crunching to try and figure out what the referendum vote might mean for local government systems.
The Sustainability and Transformation Plans might not have any obvious clout, but David Walker warns against writing them off too soon.
The Singapore government has moved to prevent officials from accessing the internet on devices that have access to civilian data. Vishanth Weerakkody, professor of digital governance at Brunel University, says it is not the retrograde step some think it is.
As the UK faces a time of turmoil, never has it been more important to refine the rules governing data sharing to ensure the public trusts government, says James Norman, UK public sector chief information officer at cloud computing company EMC.
Whitehall is granting councils more and more freedom, but David Walker argues that they might be facing more than they have bargained – or budgeted - for.
Kate Craig-Wood, managing director of Memset, one of the original technical leads of the government’s G-Cloud framework, was a strong believer in the initiative, but now says her mind has changed.
NHS England’s first national whistleblowing policy to help health professionals raise concerns will have knock-on effects across the public sector. Ben Western of Software Europe takes a look at how it will affect IT management.
Governments around the world have successfully used innovative schemes to build diversity - and technology is proving to be the place to make quick wins, says Joshua Chambers.
The government is not providing the digital skills or the infrastructure needed to make their own Universal Credit programme work, says Chi Onwurah.
As IT security evolves, employees must be kept in the loop about how to keep themselves and their organisations secure, says Joel Dolisy, CIO, SolarWinds
Isabel Moritz says the chances of success by an incumbent bidder are uncertain for UK public sector tenders.
There is a still a gap between cloud awareness and cloud-readiness of organisations considering implementing cloud solutions, says Jos Creese.
5G technology will be at the heart of the Internet of Things and a key enabler to Europe's future competitiveness, says Lambert van Nistelrooij.
G-Cloud needs to evolve with the market to arrest a recent slump in sales through the framework, says Bhuwan Kaushik.