Digital transformation can bring great benefits, but the needs of the millions of people that still need non-digital means of interacting with government must not be overlooked, argues PublicTechnology editor Sam Trendall
Big Data offers a huge opportunity for policymakers to optimise policy, programme, and service design, according to Douglas Beal.
David Warburton says that whatever the result of today’s general election, continuity of policy towards public sector ICT is vital.
Councils need to be freed to make the most of the potential benefits from Smart City technology, according to Peter Robbins.
Harry Metcalfe says a new Digital Services framework needs to judged by measurable standards of user satisfaction.
Ivan Harris says whoever forms the next government will face a big task in driving greater adoption of cloud services within the public sector.
In the age of digital customer service, the role of employees is more important than ever before, says David Moody.
Paul Evans with the questions you should be asking potential suppliers of your cloud backup technology.
National and local politicians need to address broadband speeds, digital skills and gender diversity within the ICT sector, says Anthony Sherick.
Local government can expect a rude awakening from dreams of excellence and efficiency promised by the Internet of Things if it skimps on security, warns Reuven Harrison.
Digital is changing the relationship between the state and the public, a new PwC survey finds most councils are only at the beginning of their evolution.
Paul Lipman suggests that local government organisations should look to the cloud to address growing security challenges.
Andrew Hawkins says the new role for GDS may prove less significant for local government ICT than other measures in the Budget.
Nicky Stewart takes aim at critics of Alex Holmes at the Government Digital Service, who recently announced the government is moving away from the tower model for running ICT services.
For the first time, the public sector is nosing ahead of private firms in some areas of digital technology, according to Ross Mason.
Tom Underhill on why public sector organisations are increasingly moving their data storage to the UK.
The G-Cloud framework must not lose sight of its core messaging when it comes to driving good cloud policies and practices, according to Peter Groucutt.
So the government is to retain agile services on the Digital Marketplace after all. But, even with this last-minute reprieve granted, the whole episode begs numerous questions, says Harry Metcalfe.
Ensuring the data and analytics skills gap is addressed is the only way to ensure efficiencies will be achieved by the public sector, according to Simon Dennis.
Harry Metcalfe on what is driving the groundswell of opinion among SMEs that the Digital Services Framework is deeply flawed.
How the public sector can benefit from new approaches to flexible working.