Kirona explains what field service is and why public sector organisations need to implement an effective field service management solution
Digital Marketplace Director says delay down to migration of data and reaffirms commitment to...
Department to replace enterprise resource planning system, business intelligence tool and payroll system with integrated cloud-based system called Metis
GovStart programme gives small companies the chance to learn from GDS leaders past and present and access part of £320bn global market
Think tank says data dashboards have the potential to mislead and urges government to boost staff’s data science skills
Analysis comes amid reports that the contractors behind HMRC’s own tax status assessment tool are set to leave the public sector because of the clampdown
A digital front door: Cornwall council’s plan to make up for underinvestment and a failed supplier partnership
At the start of the year, Cornwall Council’s cabinet approved an £18m digital improvement plan that aims to fix years of IT underinvestment. Gill Hitchcock reports.
The Scottish government will implement a “tough” assurance process for digital projects, mandate the use of common technologies and offer training to make sure civil servants “get digital”.
Councils should be in the “driving seat” of technological change, but need to rethink the role they play in their locality and invest in long-term planning, a report has said.
Public sector organisations have been told they still have to meet the common Public Sector Network assurance standards while work is carried out to move away from the network.
The number of public sector bodies using the Crown Hosting Framework for data centres is set to increase, as the Crown Commercial Service takes over responsibility for the service.
Budget 2017’s focus on innovation and technology welcomed, but industry calls for ambition to be matched by action
Tech companies have welcomed the focus on innovation and IT skills in yesterday’s Spring Budget, but called for the government to follow up its ambition with targeted actions.
Luton Borough Council chose to renew its IT contract rather than go with a new provider. The council’s technology lead tells Gill Hitchcock how it shifted to an outcomes-based approach – and why a flexible 10-year contract can still be a good deal.
The Department for the Environment, Food and Rural Affairs has opened a procurement drive for its hosting and application support services as part of the exit from its IBM and Capgemini contracts.
A lack of benchmarking data on digital transformation programmes in government makes it hard to evaluate success at a time when it has ever been more important, says Jane Roberts, strategy director at TopLevel.
Public sector organisations need to proactively work with existing large-scale public sector cloud-based networks to deliver more savings, a report from the association of IT professionals, Socitm, has said.
Civil servants running HMRC’s digital tax reforms have defended the timeline of the plan, but admitted that some software suppliers will not have products ready until October – six months after the pilot of the scheme is due to start.
The Government Digital Service has said it will use “more robust metrics” for GOV.UK as its 2017-18 roadmap reveals plans to improve email subscription, content search and user journeys.
The government's transformation strategy needs buy-in from the political top brass to drive the radical culture change that underpins the plan, writes PublicTechnology editor Rebecca Hill.
HMRC is advertising for a director to lead its data strategy and help personalise customers’ interactions with services, as the tax authority reveals more details of its behavioural insights work.
The Ministry of Defence has launched a competition for small businesses to develop new ways of using data to improve decision-making as part of efforts to increase its data analytics abilities.
Data privacy and lack of skills preventing public sector from making the most of digital, survey says
Senior managers in the public sector have said that data privacy, security and increasing regulations are all barriers to their organisations benefitting from mobile and digital technologies, according to a survey.
Whitehall must change its hierarchical workforce mentality and embrace technology, says Reform think tank
The public sector needs to use technology to reform its workforce by disrupting hierarchies, adopting new recruitment processes and automating administrative roles, a think tank has said.