Body advising government on the UK’s digital architecture is to base 20 employees in West Yorkshire city...
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DWP chief sets 2022 goal of ‘using new technology to make it easier for customers to engage with us’
Peter Schofield discusses the importance of collaborating across organisational boundaries, and why Mary Berry is his ideal New Year’s Eve guest...
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4 Minutes
Why are many more PCR tests coming back void?
The rate of inconclusive results tripled between summer and autumn, while some patients have reported receiving notice of void results that were then rescinded. PublicTechnology investigates....
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‘Reform is top of the list for 2022’ – Whitehall COO Chisholm
Civil service operations chief discusses his priorities for the year ahead...
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GDS invites civil servants to join new user research panel
Digital agency seeks colleagues to help assess services in development...
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HMRC: 85% of customer service is now digital
Minister says ongoing transformation activities will help service levels return to ‘usual high standards’...
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Tech and data teams win Civil Service Awards
Digital and data units from HMPO and the DfT are among the winners...
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HMRC signs £85m five-year deal for customs software and support
IT reseller SCC wins contract...
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CDDO working on guidance for ‘standardising government use of cloud’
Process will look at strategies adopted by other countries...
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‘Don’t create your own records of customer status’ – ICO warns venues on Covid Pass data-protection duties
Regulator updates guidance after introduction of new measures...
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