Department’s data unit has various major deals in place, which it plans to replace with a single engagement with a ‘prime contractor’ that can provide a pipeline to specialist SMEs […]...
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West Oxfordshire District Council maintains reduced helpline hours after ‘clear shift to online services’
Local authority, which serves population of 115,000 residents, conducted a trial in which more staff were dedicated to helplines during the lunchtime rush, while phones were shut from 2pm onwards […]...
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2 Minutes
Connectivity improvements among scarce levelling-up ‘bright spots’, report finds
A new assessment from think tank the Institute for Fiscal Studies has found that, in many areas covered by government’s levelling up agenda, the UK has actually ‘gone into reverse’ […]...
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