Government extends online passport renewal service
Service now available for citizens aged 16 and over
The government has expanded its online passport renewal service to include all UK citizens aged 16 and above.
Previously, the service has only been available to citizens aged 26 and upwards. But now the roughly 300,000 16- to 25-year-olds that renew their passport each year will also be able to do so online, in a process which HM Passport Office (HMPO) claims takes about 10 minutes.
The digital renewal service includes the option to use a photo taken in a booth or shop, which can upload the picture directly and supply users with a unique code enabling them to use the photo as part their application. This, HMPO said, is particularly useful for the 30% of users that its research shows need multiple attempts to take a compliant photo themselves – as well as the 74% of men and 84% of women that are embarrassed by their current photograph.
- Foreign Office works with GDS to revamp digital services for UK citizens abroad
- Virtual ID cards mooted for settled EU citizens
- UK Border Force to ditch landing cards as part of digital transformation programme
Immigration minister Brandon Lewis said: “This service makes it easier than ever before to renew your passport and I am delighted that we are now able to offer it to 16- to 25-year-olds. We are harnessing technology to transform our services.”
He added: “We want to ensure we have a modern and easy-to-use service for our millions of passport holders and applicants.”
HMPO issues about 6 million passports each year. The organisation claims that its research finds that 63% of citizens would rather renew their passport online.
Home Office chief reveals two thirds of users also need to be trained
Chief executive Julie Lennard on the role of tech in responding to the pandemic, and how people’s expectations of online tools have changed
Dominic Cummings-supported plans for a high-risk science and tech research agency appear to have stalled
Government fund will help with ‘technical set up’ of free platforms
Defence Medical Services (DMS) is pursuing ground-breaking digital, data and technology transformation which will revolutionise Tri-Service healthcare provision to over 135,000 Armed...
OneTrust presents the reasons why your organisation should invest in privacy management - and offers three easy tips for getting started
The remote-first world has seen email being relied on more than ever as a core communication mechanism - but with 93% of IT leaders acknowledging a risk to sensitive data, what steps should be...
2020 was a cyber security wake up call for many organisations. Attempting to provide secure remote access and device flexibility quickly exposed the flaws in legacy systems and processes. As we...