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The pandemic has exposed the government’s broken digital promises

9 February 2021

While other countries adapted seamlessly to digital doctors' consultations and online teaching, coronavirus showed how little progress the UK has really made, believes Jack Perschke of netcompany

Government can no longer afford to shy away from tackling legacy IT
29 January 2021

Now is the time for government to confront a tricky and long-standing issue, according to...

The four (non-coronavirus) public sector tech trends that will define 2021
29 December 2020

PublicTechnology editor Sam Trendall picks out the big issues that might shape the year ahead....

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NAO offers 'balanced view' of history of digital transformation, but GDS now needs to focus on Brexit

3 April 2017

Much will be made of the UK spending watchdog’s recent report on how the Government Digital Service is adapting to its new way of working – but the real test of government digital is more likely to be Brexit, writes the Institute for Government’s Daniel Thornton.

Public sector IT contractors: Focus on value not cost as IR35 hits

22 March 2017

At the end of March, the government is facing a brain-drain as contractors leave the public sector rather than be caught out by stricter tax rules. But Eduserv’s Max Elliott-Massouras says the focus should be on the value of contractors – not their cost.

If you make bold decisions, you have to execute them well: Five lessons for getting transformation right

20 March 2017

Aingaran Pillai, CEO and founder of open source software company Zaizi, says that governments need to make bold decisions on digital - but make sure they're executed properly. He offers his top five tips for digital staff here.

Keeping tabs on transformation: Why tracking progress will be crucial for success

2 March 2017

A lack of benchmarking data on digital transformation programmes in government makes it hard to evaluate success at a time when it has ever been more important, says Jane Roberts, strategy director at TopLevel. 

Algorithms in decision-making inquiry: Stephanie Mathisen on challenging MPs to investigate accountability

28 February 2017

The House of Commons Science and Technology Committee is to investigate the use of algorithms in decision-making, an inquiry chosen as part of the committee’s crowd-sourcing project. Stephanie Mathisen, campaigns and policy officer at Sense about Science, who pitched the idea to the MPs, explains why the field needs more scrutiny.

How can government raise its tech game? The digital tools transforming democracy for today and tomorrow

23 February 2017

The UK’s model of governance seems impervious to radical technological change, but elsewhere in the world, countries are getting digital democracy right, says Theo Bass, a researcher at innovation foundation Nesta and author of a report looking at the tools governments have at their fingertips.

Government transformation strategy misses the opportunity to transform the wider public sector

14 February 2017

The government’s transformation strategy seems to be more about re-packaged principles when it needed to demonstrate how a revolution could be achieved in practice, says independent digital analyst Jos Creese. 

Senior buy-in and real incentives 'urgently needed' to make transformation strategy a success

14 February 2017

The government's transformation strategy needs buy-in from the political top brass to drive the radical culture change that underpins the plan, writes PublicTechnology editor Rebecca Hill.

Digital leadership: Changing your whole approach, not just doing better digital projects

10 February 2017

The government's transformation has admirable aims, but will need leaders who understand what digital really means if it to become a reality, says Janet Hughes, digital director of Doteveryone's digital leadership project.

Same difference? How the GDPR will differ from the DPA – and what public servants need to do now

30 January 2017

For a public sector only just beginning to adapt to the demands of digital data, the looming General Data Protection Regulation obligations could be alarming. Jane Roberts of Toplevel asks how the GDPR will differ from existing legislation.

‘Whitehall’s digital strategy could be more workaday than grand plan’

27 January 2017

In a post-Brexit world, says David Walker, caution may be the best digital strategy civil servants can hope for.

Mapping out transformative public services with a geospatial data hub

17 January 2017

Idriss Mekrez, chief technology officer for the public sector at MarkLogic, sets out the potential geospatial mapping has for the public sector.

Local government voice telephony doesn’t have to be a Cinderella service

22 December 2016

Freddy Kanter of Foehn argues that voice communications can make a greater contribution to councils' cost-cutting activities - and that its time in the spotlight has come.

Transformation strategy delays: Government urgently needs to take digital out of limbo

21 December 2016

That the long-awaited digital strategy has fallen by the wayside is not a surprise, but ministers must move to demonstrate their commitment to digital quickly, writes PublicTechnology's online editor Rebecca Hill. 

Starting at the right end of digital care: Place-based and citizen centric care is a task for GDS and NHS Digital

20 December 2016

Jos Creese, independent digital consultant and principal Analyst for Eduserv, says that technology should promote fundamental change in our care services – and argues that this is the responsibility of everyone from local providers to central government. 

Social impact in the spotlight: Why the public sector must embrace collaborative platforms

15 December 2016

Public services are in for a tough decade, facing constrained budgets and political upheaval. But Nesta’s Matt Stokes argues that governments must take advantage of the collaborative economy to change the way they tackle social challenges.

Whitehall’s digital divide

1 December 2016

The government needs a unified approach to front and back office functions if it wants to make the cost savings digital promises, argues Jane Roberts of TopLevel.

Scottish social care providers must not wait for the limitations of analogue telecare to appear before adopting digital

21 November 2016

With current approaches to Scotland’s social services labelled unsustainable, and health care similarly under pressure, Tom Morton of Communicare247 urges providers to realise the potential for digital technology now.

Trump appears to have no position on digital – but are the tech tides against him?

18 November 2016

The digital revolution in US states and cities is not likely to grind to a halt following Trump’s election, but your take on his win will depend on how you view the sands of time, says David Walker.

Why data is key to the success of city devolution

17 November 2016

A lot has been promised to the public on city devolution and the price of failure is high. Eddie Copeland, director of government innovation at Nesta, argues that joining up data across those regions is one basic way to give the plans a fighting chance of success.

Changing the culture: What government must do to make the most of AI

11 November 2016

Artificial intelligence could transform the public sector, but adoption has been slow. As the Government Office for Science publishes its report into the subject, Richard Sargent, director of ASI and former performance lead at the Government Digital Service, says leadership and culture will be crucial for success.

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Will local government transformation be set back by coronavirus?

28 January 2021

Having long suffered from a scarcity of funding, councils could be forgiven for deprioritising investments in new tech. But public and private and sector leaders tell PublicTechnology...

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