How strong support from the leaders of a public service body gave staff the courage to create a successful social media campaign.
A number of joint bids from groups of councils are among 27 which have won a share of £390,000 from the Local Government Association for digital transformation projects.
Government deputy chief technology officer Magnus Falk outlines what government organisations should be doing to improve digital services.
Whitehall digital officials are preparing and testing plans for the next stage of government as a platform (GaaP) for May's incoming government to consider.
Channel shift also requires a step change in attitude towards customer service from the public sector, according to a recent webchat.
Local government's progress on digital transformation is too slow for it to save council services, according to this year’s detailed review of council websites by Socitm.
Does your council appear on this year’s list of top performing council websites produced by Socitm?
A council in the Midlands estimates that it will make productivity savings of £4.7m a year by issuing social care employees with tablets.
Council websites which are accessible for disabled people also perform better for all visitors, according to a major new survey.
How the public sector can benefit from new approaches to flexible working.
Marc Hobell on how location intelligence technology is helping one Somerset council prepare for a repeat of last year’s flooding.
London Borough of Croydon has launched an app that enables users to measure the decibel level of noise nuisance.
Town and parish councils will be able to issue agendas electronically from the end of January, after the government announced updated rules.
Scarborough Borough Council’s deputy chief executive, Hilary Jones, discusses the development of its ‘Switched On’ vision to modernise the Council and develop digital services.
London’s tri-borough alliance of local authorities has launched a tender for network connectivity and telecommunications services which could end up being worth £200m.
A lack of investment in ICT is undermining local authority service delivery, according to three quarters of senior decision makers.
A new digital strategy unveiled by a South West council could save £180,000 per year, according to officers.
A northern council is drawing up detailed plans aimed at saving £19m by overhauling its ICT systems to enable more services to be moved online.
Publictechnology takes a look at the 10 most read stories affecting council ICT during 2014.
The public sector is seeing the rapid rise of “shadow IT” – the phenomenon where departments are buying their own tech solutions, according to a new report.
Council chief executives have been asked to fundamentally examine whether investment in digital will help transform their services in a letter from their representative body.